Sales Manager – Corporate Facilities

GI International; Muscat; On-site; OMR 15,000 - 20,000; Full time

Job summary

A leading office services company offers a Sales Manager position focused on driving sales and managing operations in Muscat. This role involves generating new business, retaining customers, and leading a team to deliver outstanding customer service. Candidates from hospitality or customer service backgrounds will thrive, supported by excellent career progression opportunities.

Benefits

Excellent career progression opportunities

Qualifications

• Fluent in Arabic, very good in English.
• Proven experience in generating new business leads and account management.
• Strong organizational and multitasking skills.

Responsibilities

• Generate profitable new business through local market prospecting.
• Manage P&L, driving centre profitability and performance.
• Ensure high customer satisfaction and team service delivery.

Skills

Leadership

Customer Service

Sales Management

Multitasking

Communication

Tools

MS Office Suite

Job description

A leading office services MNC offers a unique opportunity to an exceptional sales-driven business professional for the position of Sales Manager. The role is responsible for the overall profitable operation of the company’s business centre, focusing on driving sales and managing operations. The SM will concentrate on generating new sales while growing and retaining existing customers by delivering exceptional customer service.

This role would suit candidates from a hospitality or customer service industry background.

Responsibilities:

• Sales/Marketing
• Generate profitable new business through prospecting and enquiry handling within the local market to exceed set targets.
• Drive and maximize service revenue through up-selling of variable services to new and existing customers.
• Prospect to generate leads via local companies, partnerships, and brokers.
• Manage leads effectively and update CRM throughout the sales process to close deals.
• Operations/Financial Management
• Accountable for centre profitability, performance, and success through P&L management.
• Drive revenue by maximizing all service offerings.
• Manage the renewal process to retain customers profitably.
• Maximize occupancy and profitability by proactively managing customer expansion needs.
• Customer Service
• Maintain and develop existing customer relationships with a focus on satisfaction and retention.
• Ensure the centre team delivers exceptional customer service and handles customer needs effectively.
• Leadership
• Responsible for recruiting, training, managing, motivating, and developing the centre team.
• Set clear performance expectations and hold team members accountable.

Language Requirements:

• Arabic - Fluent / Excellent
• English - Very Good

Additional Requirements:

• Own a Car: Any
• Have a Driving License: Any

Job Skills:

• Experience in generating new business leads and managing accounts.
• Proven leadership and team management skills.
• Customer service focus with adaptability in high-pressure situations.
• Strong organizational and multitasking skills.
• Excellent communication skills and relationship management.
• Experience in customer account management and P&L responsibility (highly desirable).
• Proficiency in MS Office Suite.

Compensation:

1,500 – 1,800 OMR + quarterly bonus.

Benefits:

Excellent career progression opportunities.

About The Company:

GI International is a premier recruitment consultancy based in Dubai, specializing in placing high-caliber professionals across various organizations regionally. We serve blue-chip companies and governments, delivering high-quality client service and recruitment solutions efficiently. We tailor our approach to understand your company's culture, goals, and strategic objectives.