Sales Manager

Flip retail; Dhofar; On-site; OMR 10,000 - 15,000; Full time

Job summary

A leading retail company in Dhofar, Oman, seeks an experienced Front Office Manager to oversee daily operations and ensure guest satisfaction. The ideal candidate will have a background in hotel management, experience in a management role, and be fluent in both English and German. This role requires excellent leadership skills and a strong commercial acumen.

Qualifications

• Must have prior experience in a Front Office management role.
• Strong leadership and training abilities are essential.

Responsibilities

• Oversee daily operations of the Front Office.
• Manage performance and training of Front Office team members.
• Ensure optimal departmental profitability.
• Drive execution of sales and marketing programs.

Skills

Fluent in English

Fluent in German

Strong commercial/business acumen

Interest in management

Education

College level in hotel management or a related field

Job description

Overview

Front Office Manager

Responsibilities

• Oversee the daily operations of the Front Office, maintaining brand standards and delivering the highest level of guest satisfaction.
• Manage the performance of Front Office team members, including training and the implementation and monitoring of current SOPs related to Front Office operations (including IT systems and guest service procedures).
• Oversee departmental staff, facilities, sales, and expenses to ensure optimal departmental profitability.
• Drive the execution of all sales and marketing programs for the property, personally contribute to upselling, and ensure the team maintains up-to-date knowledge of the property.

Qualifications

• College level in hotel management or a related field.
• Previous experience in a Front Office management function.
• Strong commercial/business acumen.
• Interest in management.
• Fluent in English and German, both spoken and written.