Sales Manager

Kerten Hospitality; As Sudiyah; On-site; OMR 18,000 - 31,000; Full time

Benefits offered by this job

Competitive compensation

Career growth

Inclusive environment

Job summary

Kerten Hospitality in AlUla is seeking a Senior Sales Manager to lead the hotel's sales strategy, develop corporate and leisure accounts, and drive revenue growth across segments.

You will manage end-to-end sales cycles, build relationships with clients and partners, collaborate with marketing and revenue teams, and mentor junior sales members in a high-performance environment.

Qualifications

• Bachelor’s degree or higher in a related field and strong background in hotel sales.
• Proven track record in securing new business and large accounts.
• Experience leading sales teams and mentoring junior members.
• Fluent English; Arabic an advantage.

Responsibilities

• Lead and implement the hotel's sales strategy aligned with revenue targets.
• Develop and secure new business across corporate, leisure, travel trade, and group segments.
• Manage key client relationships and end-to-end sales cycles from prospecting to contracts.
• Collaborate with Marketing and Revenue teams on campaigns and promotions.
• Monitor forecasts, budgets, and performance reports tied to profitability.
• Represent the hotel at industry events and client meetings to promote the brand.
• Ensure accurate account records and CRM activity across the team.

Skills

Sales leadership

Account management

Negotiation

Relationship management

Education

Bachelor’s degree in Hospitality Management, Business Administration, Marketing

Tools

CRM systems

Hotel PMS systems

Job description

About Kerten Hospitality

KH is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.

CLOUD 7 HOTEL AND RESDIENCE, ALULA

KH is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.

Our Impact. Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of Connection, Curation, Innovation, and Leading the Way.

About The Property

Cloud 7 Residence AlUla AlUla is the region’s newest destination, offering guests the flexibility of short or long stays in an affordable lodge-style setting, perfectly positioned to explore the wonders of AlUla, home to world-class heritage sites, date farms, and a vibrant community of artisans, adventure guides, and genuinely hospitable local families. The property features 301 secluded bungalows, a range of F&B outlets, co-working spaces, and fitness centre including a swimming pool, paddle / multi-purpose court, and outdoor yoga and Pilates areas.

Location

AlUla is one of the seven cities in the Medina Region, located in the north-western part of the Kingdom of Saudi Arabia, covering an area of approximately 29,000 square kilometres. AlUla is home to Hegra, the first UNESCO World Heritage Site in Saudi Arabia, built over 2,000 years ago by the Nabataeans. Both properties are located approximately 25 minutes from AlUla International Airport (ULH), offering convenient access to local markets, retail outlets, and a nearby hospital. This location provides an ideal balance between strong connectivity and a tranquil setting within the AlUla region.

About The Role

KEY RESPONSIBILITIES

• Lead and implement the hotel’s sales strategy in line with overall business objectives, market positioning, and revenue targets.
• Identify, develop, and secure new business opportunities across corporate, leisure, travel trade, and group segments.
• Build, maintain, and strengthen relationships with key clients, partners, travel agents, DMCs, and corporate accounts.
• Manage the full sales cycle from prospecting and lead generation to negotiation, contracting, and account management.
• Drive revenue growth through strategic account development, upselling opportunities, and market expansion initiatives.
• Conduct regular market research and competitor analysis to identify trends, business opportunities, and pricing strategies.
• Represent the hotel at industry events, trade shows, sales trips, and networking functions to promote the property and brand presence.
• Prepare and present sales reports, forecasts, budgets, and performance analysis aligned with hotel revenue goals.
• Collaborate closely with the Marketing and Revenue teams to align sales initiatives with campaigns, promotions, and brand positioning.
• Coordinate with internal departments including Reservations, Operations, Finance, and F&B to ensure seamless guest and client experiences.
• Supervise, mentor, and support junior sales team members while promoting a high-performance sales culture.
• Monitor and achieve individual and team sales targets, contributing to overall hotel profitability and business growth.
• Maintain accurate account records, contracts, and sales activities within CRM systems and reporting tools.

Experience & Skills

• Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field preferred.
• Minimum 4–6 years of experience in hotel sales, with previous experience in a Senior Sales Manager or similar leadership role preferred.
• Strong understanding of hotel sales strategies, distribution channels, contracting, and revenue generation practices.
• Proven track record in securing new business, managing key accounts, and achieving sales targets.
• Excellent communication, negotiation, networking, and presentation skills.
• Strong leadership and relationship-management abilities with a client-focused mindset.
• Results-driven, proactive, and highly organized with the ability to manage multiple accounts and priorities.
• Familiarity with CRM systems, sales reporting tools, and hotel PMS systems.
• Good knowledge of local and international travel markets is a strong advantage.
• Ability to travel for sales activities, client meetings, and industry events when required.
• Fluent in English; Arabic is an advantage.

JOINING OUR TEAM MEANS

• Competitive Compensation: A rewarding package tailored to your experience.
• Career Growth: Opportunities for advancement within our dynamic organisation.
• Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.
• Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.