Restaurant Supervisor for Upmarket Casual Restaurant - 1

Apt Resources; Oman; On-site; OMR 10,000 - 15,000; Full time

Job summary

A renowned restaurant staffing agency is seeking a Restaurant Supervisor to ensure exceptional dining experiences at a casual restaurant in Dubai. The role includes coordinating operations, supervising staff, and managing inventory while adhering to health regulations. Candidates should have 3+ years of supervisory experience and a strong knowledge of the restaurant industry. The position offers a competitive salary package along with various benefits including accommodation, transport, and health insurance.

Benefits

Food allowance

Service charge

Credit card tips

Free accommodation

Transport

Health insurance

Paid leave

Qualifications

• Minimum of 3 years of experience in a supervisory role in the restaurant industry.
• Strong knowledge of food and beverage operations and customer service standards.
• Exceptional leadership and communication skills.

Responsibilities

• Coordinate daily restaurant operations for seamless service.
• Supervise and inspire restaurant staff for excellent service.
• Manage scheduling and employee relations for a positive work environment.
• Monitor service standards and customer feedback.
• Collaborate with culinary teams on menu offerings.
• Oversee inventory management and compliance with health regulations.
• Handle guest inquiries and resolve complaints proactively.

Skills

Supervision and Training

Customer Service

Problem Solving

Communication Skills

Inventory Management

Tools

Restaurant management software

Microsoft Office Suite

Job description

Apt Resources is seeking a talented and dynamic Restaurant Supervisor to join the team at an esteemed upmarket casual restaurant in Dubai. As a Restaurant Supervisor, you will be instrumental in delivering an exceptional dining experience while ensuring the efficient operation of the restaurant. If you have a passion for food, drink, and hospitality, and have a holistic understanding of customer satisfaction, we invite you to apply!

Responsibilities

• Coordinate daily restaurant operations, ensuring a seamless service flow from the front-of-house to the kitchen.
• Supervise, train, and support the restaurant staff, inspiring them to provide top-notch service to guests.
• Manage scheduling, staff performance, and employee relations to cultivate a positive work environment.
• Monitor service standards and customer feedback, continually seeking ways to enhance the dining experience.
• Collaborate with the culinary team to develop menu offerings and specials that align with customer preferences.
• Oversee inventory management, including ordering supplies and minimizing waste.
• Ensure compliance with health and safety regulations, implementing best practices for sanitation.
• Handle guest inquiries and resolve complaints in a proactive manner, maintaining the restaurant’s reputation for excellence.

Qualifications

• Minimum of 3 years of experience in a supervisory role within the restaurant or hospitality industry.
• Strong knowledge of food and beverage operations, trends, and high standards of customer service.
• Exceptional leadership, interpersonal, and communication skills.
• Ability to work under pressure and demonstrate problem‑solving capabilities.
• Proficient in restaurant management software and Microsoft Office Suite.
• Flexibility to work evenings, weekends, and holidays as required.
• Knowledge of health and safety regulations and commitment to maintaining standards.

Salary & Benefits

AED 3500 - 4700 basic salary range depending on the experience. Plus 400 food allowance + 350 to 500 (Service charge Avg) + 600-800 credit card tips + free accommodation + transport + uniforms + health insurance + air ticket (once every two years) + paid leave as per UAE laws.