Restaurant Captain

Minor International; ad-Dachiliyya; On-site; OMR 10,000 - 15,000; Full time

Job summary

A leading luxury hospitality brand in Oman seeks a restaurant ambassador to ensure excellent guest service and operational efficiency. You will interact with guests, manage restaurant operations, and uphold hospitality standards. Ideal candidates will have a diploma in hotel management, experience in food and beverage service, and a passion for customer satisfaction.

Qualifications

• Previous experience in Food & Beverage/Restaurant operations.
• Passion for excellent service.
• English ability - speaking and listening.

Responsibilities

• Ensure timely service and efficient operation of restaurant.
• Set a tone of welcoming hospitality.
• Perform every guest interaction positively and professionally.

Skills

Excellent communication skills

Teamwork

Customer service

Education

College Diploma in Hotel Management or related field

Job description

Overview

Company Description: A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

To serve the needs of the business, our guests and our colleagues by acting as the ambassador of the restaurant, interacting with guests both on the telephone and in person. You will be responsible for ensuring that guests are delighted by the quality, attentiveness, and timing of our Food & Beverage service in the restaurant. You will fill one of the most important roles in influencing guest satisfaction. As such your key duties and responsibilities are: to ensure the timely service and efficient operation of the restaurant operations, set a tone of welcoming hospitality, perform every guest interaction in a positive and professional manner, and receive guest feedback on their experience. You will need to understand and adhere to the Standard Operating Procedures in regards to guest service, personal discipline, and grooming.

Responsibilities

To ensure the timely service and efficient operation of the restaurant operations, set a tone of welcoming hospitality, perform every guest interaction in a positive and professional manner, and receive guest feedback on their experience.

Qualifications

• College Diploma in Hotel Management or related field
• Previous experience in Food & Beverage/Restaurant operations
• Passion for excellent service
• A team player
• English ability - speaking and listening