IT Supervisor - Hospitality Tech & Security Lead

InterContinental Hotels Group; Muscat; On-site; OMR 13,000 - 20,000; Full time

Benefits offered by this job

Full uniform

Room discounts

Training opportunities

Job summary

InterContinental Hotels Group in Muscat, Oman, seeks an IT Supervisor to install, secure and optimize hotel IT systems. You will ensure hardware and software are properly deployed, and you will report to senior leadership including the GM and Area IT Leader.

You will stay up-to-date with LAN to POS platforms, maintain cyber and physical security standards, and train hotel staff. The role emphasizes teamwork, proactive problem-solving, and delivering reliable IT support.

Qualifications

• Diploma or Vocational Certificate in Computer Science or IT or related field.
• 4 years’ related experience with computer set-up and troubleshooting.
• Working knowledge of networks, operating systems, and databases.
• Strong analytical and problem-solving skills.
• Knowledge in PCI DSS (Payment Card Industry Data Security Standards).
• Great communication skills.
• You’ll be a team player, proactive, responsible, hardworking, and able to work under pressure.

Responsibilities

• Being our primary contact for servicing our computer hardware, making sure systems are installed properly and working efficiently and regularly reporting back to the GM, Director of Finance and Business Support and Area IT Leader
• Keeping up to date with all our approved systems and technology – from LAN to POS
• Maintaining hardware and software performance, digital and physical security standards and evaluating vendor proposals
• Passing on your expertise to the hotel team by running knowledge sharing and training sessions
• Safeguarding our IT infrastructure against cyberthreats

Skills

Networks

Operating systems

Databases

Analytical skills

Communication

Team player

Education

Diploma or Vocational Certificate in Computer Science or IT

Job description

InterContinental Hotels Group in Muscat, Oman, seeks an IT Supervisor to install, secure and optimize hotel IT systems. You will ensure hardware and software are properly deployed, and you will report to senior leadership including the GM and Area IT Leader.

You will stay up-to-date with LAN to POS platforms, maintain cyber and physical security standards, and train hotel staff. The role emphasizes teamwork, proactive problem-solving, and delivering reliable IT support.