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Benefits offered by this job
Prorated 13th-month pay
Performance incentives during training
Job summary
A leading e-commerce floral company is seeking an Inbound Customer Sales Specialist to connect with customers and ensure their needs are met. Successful candidates will have a high school diploma and a year of customer service experience. The role requires excellent communication skills and the ability to work a rotating graveyard shift. Compensation starts at $3 per hour with performance incentives.
Qualifications
Preferred candidates should have at least 1 year of experience in customer service.
Must be willing to work a rotating graveyard shift.
Typing speed of at least 30 words per minute.
Responsibilities
Manage sales and process orders efficiently.
Upsell by offering premium arrangements and add-ons.
Resolve basic customer service inquiries.
Skills
Critical thinking
Problem-solving
Excellent communication
Quick adaptability
Typing speed
Education
High school diploma
Tools
Desktop or laptop
USB headset with noise cancellation
Wired internet connection
Job description
A leading e-commerce floral company is seeking an Inbound Customer Sales Specialist to connect with customers and ensure their needs are met. Successful candidates will have a high school diploma and a year of customer service experience. The role requires excellent communication skills and the ability to work a rotating graveyard shift. Compensation starts at $3 per hour with performance incentives.