F&B Supervisor (Arabic Speaker)

InterContinental Hotels Group; Oman; On-site; OMR 1,000 - 2,000; Full time

Job summary

A leading hotel group in Oman is seeking an experienced Food & Beverage Supervisor to oversee daily operations at the Crowne Plaza Resort Salalah. In this role, you will ensure exceptional guest experiences while leading a team dedicated to authentic Lebanese cuisine. Candidates must have a diploma in hospitality management and at least 2-3 years of relevant experience. Fluency in Arabic and English, along with strong leadership and guest engagement skills, is required. The position offers a dynamic and fast-paced working environment with a focus on service excellence.

Qualifications

• Minimum 2–3 years’ experience as an F&B Supervisor or Senior Waiter.
• Fluent in Arabic and English (spoken and written).
• Knowledge of IHG standards and luxury service practices.

Responsibilities

• Supervise daily restaurant operations ensuring guest experiences.
• Train and motivate the F&B team for authentic Lebanese dining.
• Maintain food safety and hygiene standards.

Skills

Leadership

Communication skills

Guest engagement

Knowledge of Lebanese cuisine

Food safety knowledge

Education

Diploma or Bachelor’s Degree in Hospitality Management

Job description

Do you picture yourself as an F&B Supervisor? At Crowne Plaza Resort Salalah, our goal is to make business travel work. That is where YOU come in. When you work with Crowne Plaza Resort Salalah, you are more than simply your job. Crowne Plaza Resort Salalah seeks energetic, confident, and ambitious individuals who excel in their roles and help our guests achieve success. The Crowne Plaza Resort Salalah is set on 45 acres of beautiful tropical gardens and a lengthy stretch of pure sandy beach. The resort's location is suitable for business, meetings, and leisure travel.

We are seeking a passionate and service-driven Food & Beverage Supervisor with strong expertise in Lebanese cuisine to join our dynamic team. This role is ideal for a hospitality professional who thrives in a fast-paced environment and upholds the highest standards of service excellence.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Supervise daily restaurant operations, ensuring exceptional guest experiences in line with IHG brand standards.
• Lead, train, and motivate the F&B team to deliver authentic Lebanese dining experiences.
• Maintain in-depth knowledge of Lebanese cuisine, menu items, ingredients, and presentation standards.
• Ensure all food safety, hygiene, and sanitation standards (HACCP) are strictly followed.
• Handle guest feedback and resolve concerns professionally and promptly.
• Support inventory control, cost management, and stock requisitions.
• Coordinate closely with the kitchen team to ensure smooth service flow and consistency.
• Assist in achieving departmental targets related to guest satisfaction, revenue, and quality scores.

What do we need from you?

• Diploma or Bachelor’s Degree in Hospitality Management, Culinary Arts, or a related field.
• Minimum 2–3 years’ experience as an F&B Supervisor or Senior Waiter in a hotel or upscale restaurant.
• Specialized experience in Lebanese cuisine is essential.
• Fluent in Arabic and English (spoken and written).
• Strong leadership, communication, and guest engagement skills.
• Knowledge of IHG standards, luxury service practices, or international hotel brands is an advantage.
• Sound knowledge of food safety, hygiene, and HACCP standards.
• Ability to work flexible shifts, including weekends and holidays.
• Professional appearance, positive attitude, and strong attention to detail.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?