Cybersecurity Enablement Lead — Governance & KPI Excellence

Oman Investment Authority; Muscat; On-site; OMR 18,000 - 24,000; Full time

Job summary

Oman Investment Authority is seeking an experienced IT governance professional to oversee cybersecurity governance, ensure alignment with ITIL and ISO standards, and drive performance reporting. You will maintain documentation, support CAPA actions, and collaborate with SOC, Service Operations and leadership to advance audit readiness.

The role emphasizes governance reporting, KPI dashboards, and audit preparation, with a focus on continuous improvement and timely incident/change/RCA reviews

Qualifications

• Bachelor's degree in Information Security, Computer Science, or related field.
• ITIL v4 Foundation, ISO 20000 or 27001 Internal Auditor certification.
• Power BI/Analytics certification preferred.
• 5-7 years in IT governance, delivery assurance, or cybersecurity operations with experience in process compliance and performance reporting.

Responsibilities

• Ensure cybersecurity delivery processes align with ISO 20000 and ITIL frameworks.
• Conduct governance checks quality audits and evidence collection to ensure process adherence and audit readiness.
• Maintain documentation repositories including SOPs, RACI matrices and templates for delivery teams.
• Review and validate incident change and RCA reports for compliance and consistency.
• Maintain and update Power BI dashboards and monthly performance scorecards for leadership reviews.
• Collaborate with SOC, Service Operations and Cybersecurity leadership to drive governance alignment.
• Support automation initiatives for data collection reporting and governance tracking.
• Coordinate cross-functional sessions for lessons learned and process improvements.

Skills

ITIL v4 Foundation

ISO 20000

ISO 27001

Governance reporting

KPI dashboards

Audit preparation

ServiceNow

ManageEngine

Jira

Audits

Education

Bachelor's degree in Information Security, Computer Science, or related field

Tools

Power BI

Analytics certification

Job description

Oman Investment Authority is seeking an experienced IT governance professional to oversee cybersecurity governance, ensure alignment with ITIL and ISO standards, and drive performance reporting. You will maintain documentation, support CAPA actions, and collaborate with SOC, Service Operations and leadership to advance audit readiness.

The role emphasizes governance reporting, KPI dashboards, and audit preparation, with a focus on continuous improvement and timely incident/change/RCA reviews