Workplace Administrator - Napier

Oranga Tamariki—Ministry for Children; Napier; On-site; NZD 57,000 - 63,000; Full time

Benefits offered by this job

Flexible work options

Training and development

Wellbeing-focused culture

Job summary

Oranga Tamariki—Ministry for Children in Napier is seeking an administration-focused kaimahi to support Social Work staff. You will manage scheduling, data collection and general admin tasks, liaising with vendors, casual staff and stakeholders.

Based at our Napier site, you will handle reception duties, welcome newcomers and whānau, and assist on health and safety, IT and reporting needs, with a strong emphasis on clear communication and tikanga Māori awareness.

Qualifications

• Full clean New Zealand driver’s licence required; historic convictions may be considered case-by-case.
• Support the team with all Health and Safety aspects.
• Strong computer and IT knowledge.
• Admin skills: typing, reporting, responding to site needs.
• Cultural awareness and Tikanga Māori understanding.
• Commitment to Te Tiriti o Waitangi.
• Strong time management.
• Excellent verbal and written communication; adaptable to audience.
• Understanding of cross-cultural practices; knowledge of Tikanga Māori and Pacific cultures.

Responsibilities

• Provide administrative support for Social Work kaimahi, including scheduling and data collection.
• Liaise with vendors, casual staff, and stakeholders.
• Reception duties: booking rooms, answering phones.
• Organise welcomes/whakatau for newcomers and whānau as required.
• Deal with critical scenarios in a calm, professional manner.

Skills

Excellent verbal and written comms

IT knowledge

Time management

Administrative skills

Cultural awareness

Tikanga Māori understanding

Tools

Microsoft Office

Job description

• Be responsible for administration needs of Social Work kaimahi within Oranga Tamariki
• Excellent verbal and written communication skills are a must
• Based at our Napier site

Mō mātou | About us

Oranga Tamariki—Ministry for Children has a commitment to putting tamariki and rangatahi at the heart of what we do. In our work, we aim to demonstrate these values:

• We put Tamariki first
• We believe Aroha is vital
• We respect the Mana of people
• We are Tika and Pono
• We value Whakapapa
• We recognise that Oranga is a journey

We are committed to ensuring that New Zealand is the best place in the world to be a child. We are also committed to ensuring Oranga Tamariki partners with hapū, iwi and Māori organisations to find appropriate solutions for tamariki in need.

Mō te tūnga | About the role

Do you want to make a difference to New Zealand's tamariki, rangatahi, whānau and communities within the Napier region? Come and join our great, supportive, and fun team and grow your administration experience to new heights with our team as we provide statutory care and protection services.

Be responsible for administration needs of Social Work kaimahi including but not limited the following:

• assistance with financial plans, data collection and scheduling
• Liaise with vendors, casual staff, and other stakeholders
• Work with various cultural groups and people from different backgrounds
• Booking rooms, answering phones, and assisting on the reception desk
• Organising welcomes/whakatau for newcomers and whānau as and when required
• Deal with critical scenarios in a calm, professional manner

Ngā pūmanawatanga ōu | What you will bring

Key requirements of the role include:

• Full clean New Zealand drivers licence is required ( (historic convictions may be considered on a case-by-case basis)
• Support the team with all aspects of Health and Safety
• Have a strong computer and IT knowledge
• Admin skills such as typing, reporting, responding to Site needs
• cultural awareness and an understanding of Tikanga Māori principles
• a commitment to Te Tiriti o Waitangi
• Strong time management
• excellent verbal and written communication skills with the ability to adapt to your audience
• Understanding and appreciation of cross-cultural practices in particular; knowledge of tikanga Māori, and Pacific peoples' culture

Nōu te rourou | What's in it for you

Oranga Tamariki offer a step based remuneration package, that offers progression annually for experience through tenure. Annual remuneration for this position starts between $57,096 and $62,773 dependant on experience.

We offer a vibrant and supportive team, flexible work options and a genuine commitment to wellbeing. We offer significant training and professional development so that you can thrive and grow.

We welcome diversity and are committed to working in an inclusive and respectful way. This is your opportunity to apply your skills and experience to the wellbeing of tamariki and rangatahi.

Applications close: Sunday 9th September 2026.

If you have any questions about role, please contact

If you are interested in any of our vacancies, please ensure that you make yourself familiar with our code of conduct as it sets out our expectations for our kaimahi and requires you to present at work free from the influences of both drugs and alcohol.