Travel Expert - Coastlands

FCM Travel; Wellington; Sur place; NZD 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Travel discounts

Commission incentives

Career growth opportunities

Wellbeing programs

Employee recognition

Résumé du poste

Flight Centre in Wellington, New Zealand, seeks a Travel Consultant to help customers explore and book dream trips. You’ll research destinations, advise on flights, accommodation and activities, and tailor itineraries with enthusiasm.

The role focuses on delivering memorable experiences, achieving KPIs, and earning incentives while leveraging our travel discounts and learning opportunities in a dynamic team.

Qualifications

• Passion for travel with strong customer focus.
• Willingness to learn and adapt to a fast-paced retail environment.
• Proactive in building travel itineraries and configuring options.

Responsabilités

• Create Dream Itineraries: Build dream trips for customers, creating lasting memories.
• Share Your Knowledge: Recommend flights, accommodation, cruises and more.
• Roll Out the Red Carpet: Welcome customers with active listening and a positive attitude.
• Trusted Advisor: Be a reliable partner and communicate with care.

Connaissances

Travel Advisor

Sales-oriented

Organized

Communication skills

Description du poste

Open up the world to those who want to see. whakatuwhera te ao ki te hunga e hiahia ana ki te kite

Join an award-winning team that has been recognised as New Zealand's Leading Travel Agency at the World Travel Awards in both 5 and 6, and named one of New Zealand's Top Best Workplaces for 6 by Great Place to Work®.

Attention Travellers, Your Search for the Perfect Job Ends Here!

Soon, you'll land a role where you’re encouraged to share your passion for travel and open up the world for our customers. The atmosphere is warm, welcoming, and rewards the bold and brave. Leave your ego at the door and bring along your drive, determination, and resilience. You might hit some bumps along the way, but you'll have the full support of your team. So buckle up and read on. your next adventure awaits!

Embarking on a career at Flight Centre is an exciting opportunity. You don't have to be a travel guru from the outset; what's crucial is your ability to dive into the world of research, organization, and connecting with people. Success at Flight Centre is about channeling your time and energy into the job while relishing the continuous journey of learning and growth. It's a path to a dynamic and fulfilling career you won't want to miss!

About the role. Mō te Tūranga

How You’ll Open Up the World for Our Customers

• Create Dream Itineraries: Build dream trips for your customers, creating lasting memories they’ll share for years to come.
• Share Your Knowledge: Use your travel expertise to make perfect recommendations from a range of options including flights, accommodation, cruises, tours, insurance, and more.
• Roll Out the Red Carpet: Make your customers feel welcomed and valued through active listening, mutual respect, and a positive attitude.
• Trusted Advisor: Be someone your customers can trust and share their excitement with, showing them you take your business seriously but not yourself.

About You! mo koe!

• Travel Expert: You’re the go-to person in your circle for travel recommendations, tips, and tricks.
• Innovative Thinker: You seek out new ways to build on your success and think outside the box to find the best travel solutions for your customers.
• Sales-focused: You believe hard work should be rewarded, so you’re focused on achieving your KPIs and sales targets to get the incentives you deserve.
• Organised: You understand the importance of organisation and managing your time effectively to achieve the best results and stay on top of your work.
• Multitasker: You’re good at the people stuff and the behind-the-scenes stuff too – building itineraries, creating invoices, operating our booking systems, and multitasking with a customer in front of you.

Some of our benefits (why you should join us!) Ngā mea e tukuna ana e mātou

• Celebrate Success: Embrace our famous company culture at Reward & Recognition events throughout the year, including our annual ‘Global Gathering’
• Career Growth: Be supported in your career growth through our Brightness of Future pathways within our global organisation.
• Stay Healthy: Our In-house health and well-being team providing free consultations, webinars, courses and global challenges!
• Stay Active: Enjoy an hour out of your working week dedicated to being active or focusing on your wellbeing. We call this our hour of empowerment.
• Be financially savvy: Our in-house Moneywise team offer free financial planning advice
• Travel Like a Pro: Access industry travel discounts and qualify for sponsored ‘Familiarisation Trips’ to explore new destinations and products around the world.
• Earn More from Day One: Base wage plus uncapped incentives – earn a percentage of every sale from day one, with no limit on what you can achieve.
• Be Yourself: Thrive in a workplace that values individualism – come as you are!

• Earn from Day One: We know it takes time to build your client base, which is why you’ll start with a guaranteed package of $, per year, made up of a base salary plus commission guarantee.

  Once you're up and running, the earning potential is significant. Our consultants are rewarded for their success, with commission earning opportunities on top of the guaranteed package. In the last financial year, our Travel Consultants earned an average of $, in total earnings (base salary plus commission).

About Flight Centre. mō mātou Flight Centre

Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family.

Over the past years, we’ve celebrated many important milestones and today, we are proud to be an award-winning global travel retailer. This year we are SO proud to have been named one of New Zealand's Top Best Workplaces for 6 by Great Place to Work!

Come as you are. Nau mai, whakatau mai

We believe that every individual is equally important and has access to all the same opportunities and rights. We work as a community with accessible leaders, and we embrace diverse cultures, backgrounds and perspectives. We have an irreverent culture of taking our business seriously but not ourselves.

So come and join our team of Flighties and help us open up the world to those who want to see.

This industry is always changing, every day a new rule, a new crisis, new resorts, or destinations. It’s challenging, high pressure but rewarding —and we wouldn't change a thing!

tono mai!