Trade Counter Assistant - Papanui

Reece New Zealand Limited; Papanui-Innes Community; On-site; NZD 42,000 - 62,000; Full time

Benefits offered by this job

Performance based bonuses

Continuous learning and development

Generous discounts on renovations

Reece Boost cashback and discounts

Job summary

Reece New Zealand Limited is seeking a Trade Counter Assistant for the Papanui branch. You will assist plumbers and tradespeople with product information, take orders, and deliver goods to customers as part of day-to-day branch operations.

The role requires a customer-service mindset, basic stock handling, and the ability to work across shifts including weekends. Career development within the network or head office is encouraged.

Qualifications

• Has previous experience in retail sales or customer service.
• Able to pick orders, maintain shop floor displays and ensure information provided is accurate.
• Is tech-savvy and adaptable to new systems.
• Has a clean, valid driver’s licence and is open to working various shifts, including weekends.
• Wants to develop their career – either locally, within our network or head office.

Responsibilities

• Providing customer service and information about products
• Make regular deliveries to customers using a company vehicle
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Help keep the branch tidy and safe

Skills

Customer service

Retail sales

Stock control

Tech-savvy

Driver's licence

Job description

Trade Counter Assistant - Papanui

About Reece New Zealand

Reece Group is a proud 100+ year old company whose journey in Aotearoa began 20 years ago with a vision to become the most respected industry supplier in New Zealand. Our people have helped us achieve great results throughout these years and we want you to be a part of this journey. At Reece, we invest in our people so you'll receive ongoing training – plus have opportunities to advance in the business. Here, you'll have a future you can feel good about.

About the role

As part of the Trade Counter team (Branch Staff) in Papanui, you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.

Your day-to-day

• Providing customer service and information about products
• Make regular deliveries to customers using a company vehicle
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Help keep the branch tidy and safe

We’d love to hear from you if you’re someone who:

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Is tech-savvy and is adaptable to new systems
• Has a clean, valid driver’s licence and is open to working various shifts, including weekends
• Wants to develop their career – either locally, within our network or head office

Our perks and benefits

• Performance based bonuses
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost – offering cashback and discounts on groceries, fuel, insurance, travel and more

Reece Group Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day. Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage. Reece is more than a workplace—it’s where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world-class solutions.