Technical Services Team Lead - NZ & AU, Growth & Impact

JobSpace; Hamilton; On-site; NZD 90,000 - 120,000; Full time

Job summary

Waikato Milking Systems in Hamilton, New Zealand, is hiring a Team Leader for Technical Services to guide a field technician team across New Zealand and Australia, deliver commissioning support for global projects, and provide technical expertise to dealers, customers and internal stakeholders.

We seek someone with strong dairy-technology knowledge, proven leadership ability, and a talent for developing others, building relationships, staying organized and communicating across all levels of the

Qualifications

• Strong technical knowledge within our products, systems, installations or technical services.
• Demonstrates leadership capability and a passion for developing others.
• Builds strong relationships with customers, dealers and colleagues.
• Is highly organized, customer-focused and solutions-oriented.
• Communicates effectively across all levels of the business.

Responsibilities

• Providing technical leadership, guidance and support to the team.
• Managing team workloads, resources and performance.
• Supporting recruitment, onboarding and development of technical staff.
• Delivering technical expertise to dealers, customers and internal stakeholders.
• Driving continuous improvement, quality, safety and operational excellence across Technical Services
• Supporting our global technical team with training where required
• Providing commissioning support for global projects when required
• Provide feedback to NPD around product introduction and launch activities
• Leading, coaching and developing a team of Field Technicians across New Zealand and Australia.

Skills

Team leadership

Technical knowledge

Customer relationships

Communication skills

Job description

Waikato Milking Systems in Hamilton, New Zealand, is hiring a Team Leader for Technical Services to guide a field technician team across New Zealand and Australia, deliver commissioning support for global projects, and provide technical expertise to dealers, customers and internal stakeholders.

We seek someone with strong dairy-technology knowledge, proven leadership ability, and a talent for developing others, building relationships, staying organized and communicating across all levels of the