Team Leader - Wellington Crisis Resolution Service

Health New Zealand - Te Whatu Ora Capital, Coast & Hutt Valley; Wellington; On-site; NZD 110,000 - 150,000; Full time

Job summary

Health New Zealand in Wellington is seeking a Team Leader for the Wellington Crisis Resolution Service to guide a highly skilled mental health team delivering 24/7 crisis care at Wellington Regional Hospital. You will ensure safe, respectful, and mana-enhancing treatment for people in crisis.

Leading clinicians, you will partner with police, ED, primary care and NGO providers to deliver seamless, integrated care while aligning with KPIs and national health targets and supporting satellite

Qualifications

• Registered mental health professional with current Annual Practising Certificate.
• Commitment to Te Tiriti o Waitangi and equitable outcomes.
• 5-7 years' experience in clinical mental health, ideally in crisis or community settings.
• Proven experience leading teams through change.
• Full Driver's License and ability to consent to Police Vetting.
• Eligibility to work in New Zealand.

Responsibilities

• Lead a multi-disciplinary crisis response team across Wellington.
• Collaborate with NZ Police, ED, primary care and NGOs to deliver integrated care.
• Align the service with national policies and KPIs.
• Oversee satellite clinics in Porirua and after-hours at Kenepuru Hospital.

Skills

Clinical leadership

Crisis mental health care

Team management

Police vetting

Driver's license

Job description

Location: Wellington Regional Hospital

Contract: Permanent, Full Time (1 FTE)

Health NewZealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti oWaitangi and is dedicated to serving all New Zealanders. Through integrationand collaboration, we're building a health systemunderpinned by partnership, equity, sustainability, whānau-centred care, andexcellence.

Our principles

• Principle 1: Grounded in Te Tiriti ō Waitangi | Whakapapa ki Te Tiriti ō Waitangi
• Principle 2: Informed by peers and those with lived experience | Ka whakamōhio e nga hoa me te hunga whai wheako ora
• Principle 3: A welcoming, person and whānau-led approach | He huarahi manaaki, tāngata me te whānau
• Principle 4: Timely access to services in the community | Te whai waahi ki nga ratonga i roto ite hapori
• Principle 5: A strengths-based, trauma-informed and recovery focussed approach, using advanced therapy and evidence based holistic interventions | Mā te mōhio ka whai whakaaro

Our vision is for an integrated mental health and addiction service, with a focus on local delivery across the district. Local specialist mental health and addiction care is one component of a complete service continuum of care pathway. This is underpinned by an integrated whole of system approach.

Are you ready to make a difference for the crisis response in our local district specialist mental health and addiction services? We are looking for a Team Leader for the Wellington Crisis Resolution Service who can lead the delivery of clinical services across the crisis response function, ensuring that people who present at a vulnerable time in their lives receive care in a way that is safe, effective and mana-enhancing.

Leading a team of highly experienced and skilled mental health clinicians, the Team Leader will work in partnership with other agencies such as New Zealand Police, local Emergency Departments, primary care/NGO providers, and Whakarongorau Aotearoa to provide seamless, integrated care across the system. This is an exciting time, with several changes happening to crisis care at a local and national level and aligning the service with these developments and meeting KPIs/national health targets will be a key deliverable for this role.

About the Team/Service

Location Based at Wellington Regional Hospital, the Wellington Crisis Resolution Service provides 24/7 clinical, multi-disciplinary assessment, treatment, and care to tāngata whai ora and whānau who are presenting with acute mental health crisis and need intensive support across the Wellington City and Kāpiti-Porirua localities.

With more options available to people presenting acutely in the community (i.e. peer support in ED, crisis cafes, and joint agency responses) the Team Leader will be responsible for managing the Co-response and MHAIDS Emergency Department team. The service is also in the process of establishing satellite clinics in Porirua including after-hours at Kenepuru Hospital.

About you

• Registered mental health professional with a current Annual Practising Certificate.
• Working in a way that aligns with the values and service delivery model of the Local Adult Specialist Mental Health and Addiction Service including a commitment to Te Tiriti ō Waitangi and ensuring equitable outcomes for priority populations.
• At least 5-7 years' experience working in a clinical mental health setting, ideally in a crisis service or community mental health and addiction team.
• Proven experience in managing teams through change, both planned and unanticipated.
• Full Driver's License and ability to consent to full Police Vetting Check.
• Able to work in New Zealand.

Health New Zealand

Health New Zealand | Te Whatu Ora is 'the weaving of wellness'. We are dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.

If you have any questions about the role, please contact [e-mail].