Support Worker

Whānau Āwhina Plunket; New Plymouth; Remote; NZD 39,000 - 55,000; Part time

Benefits offered by this job

Two Well Health Day’s

Fitness Passport discounts

Parental leave scheme

Career pathways for leaders

Kaimahi Māori Community spaces

Job summary

Whānau Āwhina Plunket in New Zealand is seeking a part-time (0.5FTE) role from January 2027 to December 2028. You will build relationships with clients and whānau, provide information and support, and lead the coordination of online group programmes to boost wellbeing.

This is a remote, team-based position requiring excellent communication, empathy, and cultural responsiveness. Knowledge of the Taranaki region is advantageous, with experience in supporting people facing health or social

Qualifications

• Passionate about supporting others.
• Excellent communicators with strong interpersonal skills.
• Empathetic and culturally responsive.
• Confident delivering services in a virtual environment within a remote team.

Responsibilities

• Coordinate and co-facilitate online group programmes.
• Provide information and support to clients and whānau.
• Lead on scheduling, organisation and tracking of sessions and workshops.
• Build relationships to navigate appropriate supports in the community.

Skills

Empathy

Communication

Remote collaboration

Education

Level 4 Health & Wellbeing qualification

Job description

Position description

At Whānau Āwhina Plunket, we’re passionate about making a tangible difference in the lives of tamariki and their whānau. We’re launching a new online service aimed at improving outcomes for those needing support with mild to moderate perinatal anxiety, depression or overall mental wellbeing for whānau in the Taranaki Region. This is a unique opportunity to be part of a new initiative that promotes wellbeing, connection, and empowerment.

Te Whiwhingamahi | The opportunity

This is a part time (0.5FTE) opportunity starting January 2027 until December 2028. Thisrole is all about connection and support. You’llbuild meaningful relationships with clients and whānau and support them to engage with our services andnavigate otherappropriate supports in their community. You will provide information, support and take the lead on coordination, organisation and co-facilitation of onlinegroup programmes to build their confidence and skillset to support their wellbeing now and into the future.

He kōrero mōu | About you

• Passionate about supporting others
• Excellent communicators
• Empathetic and culturally responsive
• Confidence delivering services in a virtual environment, and working collaboratively as part of a remote team
• An understanding of the Taranaki region– its communities, services, and geography, and existing relationships in mental health and social services would be advantageous

Ngāpukengame tohunga Motuhake | Skills and Qualifications

• Level 4 Health and Wellbeing qualification (or currently working towards it)
• Experience supporting people living with health or social challenges
• Capable coordinators – able to plan, organise and keep track of the details to ensure services (sessions, workshops and programmes) run smoothly

Ngāhua mahi oTeWhānauĀwhina | What we offer

We offer a number of staff benefits including

• 'Two Well Health Day’s': the ability to use sick leave to look after yourself– in whatever way is right for you.
• Retail discounts like Fitness Passport -unlimited access and discounted prices across an extensive choice of fitness facilities
• A generous parental leave scheme to support growing whānau
• Career pathways for leaders, educators and head office positions
• In line with our ongoing goal to support our kaimahi to thrive in culturally safe environments, we have multiple communities of interest for kaimahi Māori, Pasifika, Asian and more. To support your growth in practice, we have dedicated space and time where our Kaimahi Māori gather quarterly by region and as nationally once a year.

Applications close: 3 November 2026.

Whānau Āwhina Plunket is committed to supporting the health and wellbeing of pēpi, tamariki and theirwhānau/family. We have committed to adopting a pro-equity approach where we give life to the Treaty principles of tino rangatiratanga, partnership, active protection, equity and options in our mahi/work to ensure healthy tamariki, confident whānau and connected communities. This journey is creating exciting career opportunities - If you would like to contribute to the important mahi we do, naumai, haeremai.