Strategic Communications Lead: Media & Reputation

Air New Zealand; Auckland; On-site; NZD 90,000 - 130,000; Full time

Job summary

Air New Zealand is seeking an experienced Communications Specialist to protect and enhance the airline’s reputation, keeping employees informed and engaged while navigating external and internal communications with confidence.

Join a busy integrated team to develop compelling stories, manage media inquiries, advise senior leaders, and drive communications across change initiatives, customer experiences and people outcomes.

Qualifications

• Experience across external and internal communications.
• Established relationships with New Zealand media.
• Ability to advise senior leaders and manage high-pressure situations.
• Excellent writing and storytelling skills.
• Strong commercial awareness and ability to support business strategy.
• Proactive, solutions-focused with initiative.

Responsibilities

• Protecting and enhancing Air New Zealand's reputation.
• Developing engaging stories for our people and customers.
• Managing media opportunities and reputational challenges.
• Advising senior leaders and stakeholders with clear communications guidance.
• Translating complex information into clear, engaging messages for diverse audiences.
• Collaborating with teams to plan and deliver communications across initiatives.

Skills

Corporate communications

Internal communications

Public relations

Media relations

Crisis communications

Writing & storytelling

Stakeholder advisory

Commercial awareness

Job description

Air New Zealand is seeking an experienced Communications Specialist to protect and enhance the airline’s reputation, keeping employees informed and engaged while navigating external and internal communications with confidence.

Join a busy integrated team to develop compelling stories, manage media inquiries, advise senior leaders, and drive communications across change initiatives, customer experiences and people outcomes.