Store Leader: Drive KPIs, Customer Experience & Growth

adidas; Christchurch; On-site; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Retail bonus scheme

adidas employee benefits

Job summary

adidas seeks an experienced Store Manager for the Hornby Factory Outlet in Christchurch, NZ. You will lead the team, present the store to a high standard, and drive an exceptional customer experience while achieving budgeted sales and KPI targets.

You will own the store's commercial success, analyse data, train and coach staff, implement Visual Merchandising standards, and collaborate with brand partners and the District Manager to identify growth opportunities.

Qualifications

• The successful candidate: You will have a commercial mindset and strong retail background with a proven track record of success in a similar retail leadership position, consistently leading a team to achieve budgeted sales.
• You will be motivated, energetic, results driven and passionate about people and product.
• You will also be confident working in a fast paced, high-exposure concept store, leading store walk-throughs and liaising with brand leaders and stakeholders.
• Retail Store Manager experiencerepresenting men’s/women’s global brand, preferably in sports would be desirable.

Responsibilities

• Managing, motivating and leading the team to achieve KPI’s, sales targets and an exceptional customer experience.
• Take full ownership of the store and its commercial success, ensuring all team are cognizant of store performance results, data, objectives and action plans.
• Analyze relevant data to probe and challenge the status quo.
• Address identified improvement areas to maximise commercial impact, involving the District Manager or other Retail Back Office partners as needed.
• Drive continuous improvements in the store’s sales, productivity and profitability, identifying ways to remain most productive and efficient and actioning them.
• Lead service by example, maximizing time spent selling and leading team on the sales floor.
• Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder
• Conducting staff training & coaching to drive KPI performance and brand knowledge and awareness.
• Effectively managing all retail operations within a retail store environment, empowering team contribution and skillset in the process.
• Coordinate team members to consistently execute and maintain established Visual Merchandising and In-Store Communication standards.
• Coordinate team members to ensure most efficient inventory processing procedures and a seamless stock-to-floor process.
• Collaborate with internal stakeholders and brand partners to ensure professional and adequate department support at a store level.

Skills

people management

store management

customer experience

Job description

adidas seeks an experienced Store Manager for the Hornby Factory Outlet in Christchurch, NZ. You will lead the team, present the store to a high standard, and drive an exceptional customer experience while achieving budgeted sales and KPI targets.

You will own the store's commercial success, analyse data, train and coach staff, implement Visual Merchandising standards, and collaborate with brand partners and the District Manager to identify growth opportunities.