Store Department Manager: Lead Visual & Sales Excellence

H&M; Auckland; Vor Ort; NZD 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Staff discount

Internal progression

Parental leave (up to 26 weeks)

Learning platform access

Wellbeing support

Zusammenfassung

H&M in Auckland is seeking a Department Manager to lead a dynamic store team and deliver exceptional customer experiences while upholding brand standards. You’ll analyse sales, plan and guide the team, manage schedules, recruit and develop talent, and stay ahead of fashion trends to outperform competitors.

Joining the team means a collaborative environment with growth opportunities, a strong focus on inclusivity, and benefits aligned with our global program.

Qualifikationen

• Experience in retail management and operations.
• Strong leadership skills, with coaching and developing teams and exemplifying company values.
• Expertise in sales planning, analysis, and follow-up using customer-centric tools and reporting.

Aufgaben

• Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products.
• Take responsibility for store and department performance, analyse sales, identify opportunities, set goals, and create plans to optimize results, profits, and stock levels.
• Manage team planning, scheduling, and ensure seamless opening and closing routines.
• Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
• Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.
• Represent yourself and the brand positively during all customer interactions.

Kenntnisse

Retail management

Leadership

Sales planning

Customer analytics

Jobbeschreibung

H&M in Auckland is seeking a Department Manager to lead a dynamic store team and deliver exceptional customer experiences while upholding brand standards. You’ll analyse sales, plan and guide the team, manage schedules, recruit and develop talent, and stay ahead of fashion trends to outperform competitors.

Joining the team means a collaborative environment with growth opportunities, a strong focus on inclusivity, and benefits aligned with our global program.