Solution Architect

Federato; New Zealand; Remote; NZD 266,000 - 340,000; Full time

Job summary

A leading insurance technology firm in New Zealand is seeking a Founding Solution Architect to lead technical sales engagements and drive the implementation of their innovative RiskOps platform. The ideal candidate will have extensive experience in pre-sales and solutions engineering, as well as strong knowledge of the insurance domain. This role offers a competitive salary, stock options, and a dynamic work environment that values learning and collaboration.

Benefits

Stock options

Comprehensive benefits package

Dynamic work culture

Qualifications

• 6–10+ years in technical pre-sales, solutions engineering, or technical consulting.
• Hands-on experience in demos, architecture design, and enterprise sales support.
• Ability to communicate technical value to both executives and practitioners.

Responsibilities

• Own technical sales engagements from discovery through close.
• Deliver tailored, high-impact demos focused on business outcomes.
• Translate customer workflows into configurations.

Skills

Technical pre-sales experience

Solutions engineering

Insurance domain knowledge

Communication skills

Job description

Overview

Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing today’s challenges, including climate risk, cyber threats, and social inflation. Our AI/ML-driven platform uses deep reinforcement learning to help insurance companies optimize risk portfolios and maintain fair pricing in difficult-to-price areas. Our RiskOps solution operationalizes data investments to surface real-time risk and portfolio insights, helping underwriters stay in the driver’s seat.

Role Overview

As a Founding Solution Architect at Federato, you’ll help insurance carriers and MGUs realize the full power of RiskOps. You’ll partner with Sales to lead technical discovery, solution design, and demo delivery, and you’ll co-create the systems, tools, and content that drive our early pre‑sales motion.

What You’ll Be Doing

• Own technical sales engagements from discovery through close
• Deliver tailored, high-impact demos focused on business outcomes
• Translate customer workflows into Federato configurations — including quoting, rating, endorsements, and portfolio optimization
• Lead RFP and security questionnaire completion in collaboration with Product and Security teams
• Build and maintain reusable demo environments reflecting target customer segments
• Develop onboarding materials, configuration libraries, and example rating logic
• Partner with the Manager, Pre-Sales and Product Marketing to refine messaging frameworks and technical collateral
• Co-define and continuously improve the pre-sales lifecycle (discovery, solutioning, handoffs, etc.)
• Contribute to shared team assets like:
  • Discovery playbooks
  • Configuration scopes and success criteria templates
  • Demo setup guides and walkthroughs
• Collaborate with Product and Engineering to align roadmap with customer pain points
• Surface recurring objections and product gaps with clarity and context
• Provide post-sale context to Implementation & Customer Success

Who We Hope You Are

• 6–10+ years in technical pre-sales, solutions engineering, or technical consulting
• Hands-on experience in demos, architecture design, and enterprise sales support
• Strong insurance domain knowledge (or curiosity to learn quickly)
• Familiarity with policy lifecycle management, rating, quoting, and underwriting systems
• Ability to communicate technical value to both executives and practitioners
• Travel up to 30%

Our base salary range for this role is $154,000 to $196,000, with on-target earnings (OTE) ranging from $220,000 to $280,000. Final offer amounts are determined by multiple factors including location, experience, and expertise and may vary from the amounts listed above. Total compensation includes stock options, benefits, and additional perks.

Here at Federato, culture fit is essential. We move quickly, listen to our users, apply first principles to problem solving, value learning, and are committed to enjoying what we do. We would love to work with you!

Equal Opportunity

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [e-mail].

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the self-identification survey. Completion is voluntary. Any information provided will be confidential and will not influence hiring decisions. Details follow per applicable laws and regulations.