Solution Architect

Datacom; Auckland; Hybrid; NZD 120,000 - 160,000; Full time

Benefits offered by this job

Social events and community engagement opportunities

Flexible working arrangements

Professional development support

Job summary

Datacom is seeking a Solution Architect in Auckland to design and deliver transformative IT solutions, enhancing business performance and service delivery across various sectors. You will lead presales consultations, produce high-quality documentation, and work closely with sales and engineering teams to implement robust technical solutions.

The ideal candidate has over 10 years of experience with Microsoft and Oracle solutions, and a solid understanding of hybrid cloud environments. The position offers flexible working arrangements and professional development opportunities.

Qualifications

• 10+ years’ experience designing, installing, and/or supporting Microsoft, Oracle or VMware solutions.
• 1–5 years’ experience in scoping and pricing Infrastructure or Cloud based project services.
• Proven experience producing ROMs, SOWs, proposals for mid-to-large customers.

Responsibilities

• Leading presales workshops and consultations to shape technical solutions.
• Producing Statements of Work (SOWs) and proposals.
• Building and presenting solution designs for Managed Operations products.
• Partnering with delivery and engineering teams for implementation.

Skills

Designing Microsoft solutions

Installation and support of Oracle solutions

Strong understanding of hybrid cloud

Stakeholder management

Communication skills

Tools

Azure

Microsoft 365

VMware

Job description

About The Role (your Why)

We’re looking for a Solution Architect to join our Managed Operations – Modern Platforms capability team. This role plays a pivotal part in designing and delivering transformative IT solutions that help our customers modernise, mature and optimise their IT environments. You’ll work across a wide customer base — from public to private sector organisations — delivering outcomes that enhance business performance, uplift service delivery, and reduce risk.

As a trusted advisor, you’ll partner closely with our sales, delivery, and service teams to scope and solution complex infrastructure transformation projects, blending presales expertise with deep technical knowledge across Microsoft, Oracle, cloud, and hybrid platform technologies.

What You’ll Do

• Leading presales workshops and customer consultations to shape technical solutions aligned to business outcomes.
• Producing Statements of Work (SOWs), proposals, and Rough Order of Magnitude (ROM) documents that are commercially sound and technically robust.
• Building and presenting solution designs for Datacom’s Managed Operations products and services, including enterprise backup, storage, infrastructure, and middleware platforms.
• Leading solutioning and pricing elements for bids and RFP responses across multi-service line opportunities.
• Partnering with delivery and engineering teams to ensure seamless execution of designed solutions.
• Engaging with vendors to secure best pricing, build strong partnerships, and keep ahead of evolving technologies.
• Mentoring and supporting architects and engineers in their technical growth, while identifying new business opportunities and service improvements.

What You’ll Bring

Required experience:

• 10+ years’ experience designing, installing, and/or supporting Microsoft, Oracle or VMware solutions.
• 1–5 years’ experience in scoping and pricing Infrastructure or Cloud based project services engagements.
• Strong understanding of hybrid cloud (particularly Azure), Microsoft 365, and ‘on-premises to cloud’ migration strategies.
• Proven experience producing ROMs, SOWs, proposals, and high-level design documents for mid-to-large customers.
• Commercial acumen and experience pricing project and managed service engagements.
• Excellent stakeholder management, communication and presentation skills.

Nice to have:

• Knowledge of backup, storage and recovery technologies such as Veeam, Commvault, Rubrik, Zerto, or Nutanix.
• Familiarity with enterprise management and automation tools (e.g. monitoring, ITSM, asset management).
• Experience working within complex commercial arrangements or bid teams.
• Certifications in Microsoft, ITIL, project management, or architecture frameworks.

Benefits

• Social events and community engagement opportunities.
• Flexible working arrangements, including remote options and flexi‑hours.
• Professional development support and career progression pathways.
• Collaborative, flat‑structured environment that recognises and values contributions.