Shift Supervisor — Car Rental Sales Leader

europcar; Auckland; On-site; NZD 52,000 - 76,000; Full time

Benefits offered by this job

Incentives

Six weeks parental leave

Uniform provided

Employee discounts

Training & development

AU/NZ career opportunities

Job summary

Europcar Auckland Airport is seeking a sales‑minded and customer‑oriented Shift Supervisor to lead a busy team in a fast‑paced environment. You will manage service based sales, train staff, and use reports to drive improvements while delivering exceptional customer experiences.

The role offers a competitive hourly rate with uncapped incentives, ongoing training, six weeks parental leave, a uniform, employee discounts and chances to work across AU/NZ within an international brand.

Qualifications

• Previous experience in sales, customer service or retail.
• Car rental experience is highly desirable.
• Excellent communication and interpersonal skills with a customer-first mindset.
• Confident using computer systems and technology.

Responsibilities

• Service based sales management.
• Staff training, development, coaching and corrective action.
• Sales and financial reporting.
• Staff performance management and team building to achieve sales & service objectives.
• Maximise incremental sales through effective training and staff development.

Skills

Sales

Customer service

Staff training

Coaching

Team leadership

Job description

Europcar Auckland Airport is seeking a sales‑minded and customer‑oriented Shift Supervisor to lead a busy team in a fast‑paced environment. You will manage service based sales, train staff, and use reports to drive improvements while delivering exceptional customer experiences.

The role offers a competitive hourly rate with uncapped incentives, ongoing training, six weeks parental leave, a uniform, employee discounts and chances to work across AU/NZ within an international brand.