Shift Supervisor

Open Country Dairy Ltd; Whanganui; On-site; NZD 70,000 - 90,000; Full time

Job summary

Open Country Dairy Ltd. seeks a Shift Supervisor to coordinate milk collection operations in Whanganui. You will lead a team of professional drivers, oversee shift activities, and ensure tasks are completed safely, efficiently, and in line with company expectations.

You will drive performance, support continuous improvement, and maintain strong health and safety practices while fostering a collaborative team culture. This role requires adaptability and a proactive attitude.

Qualifications

• Leadership or supervisory experience in transport, logistics, dairy, or similar operations.
• Strong organizational and problem-solving skills focused on efficiency and accuracy.
• Excellent communication and interpersonal skills.
• Genuine passion for supporting and developing people.
• Ability to stay calm under pressure and adapt to changing operational requirements.
• Proactive approach with a commitment to continuous improvement.
• Experience using Microsoft Office applications.
• Experience with eROAD or similar fleet management systems.

Responsibilities

• Provide leadership and support to drivers, ensuring wellbeing and success.
• Coordinate daily milk collection activities and allocate runs effectively.
• Monitor fleet movements and support efficient dispatch using modern technology.
• Identify and resolve operational challenges proactively.
• Delegate tasks and support team development.
• Build strong working relationships and promote a positive culture.
• Drive performance, productivity, and continuous improvement initiatives.
• Ensure health and safety procedures are followed.

Skills

Leadership

Organization

Communication

People development

Calm under pressure

Continuous improvement

MS Office

Fleet management systems

Tools

eROAD

MS Office

Fleet management systems

Job description

About Us

Open Country Dairy is New Zealand's largest independent dairy processor and exporter of premium whole milk powder. Southern Milk Transport (SMT), a key part of our operation, provides safe and reliable milk collection services across New Zealand. We are seeking a Shift Supervisor to join our Whanganui team. If you thrive in a fast-paced environment and are dedicated to ensuring efficiency and safety, we want to hear from you!

About The Role

As a Shift Supervisor, you will play a critical role in ensuring the smooth coordination of our milk collection operations. Leading a team of professional drivers, you will support daily operations, oversee shift activities, and ensure work is carried out safely, efficiently, and in line with company expectations.

Responsibilities

• Providing leadership and support to drivers, ensuring their wellbeing and operational success.
• Coordinating daily milk collection activities and allocating runs effectively.
• Monitoring fleet movements and supporting efficient dispatch operations using modern technology.
• Proactively identifying and resolving operational challenges.
• Delegating tasks effectively and supporting team development.
• Building strong working relationships and promoting a positive team culture.
• Driving performance, productivity, and continuous improvement initiatives.
• Ensuring all health and safety procedures are followed and maintained.

About You

• Previous leadership or supervisory experience, ideally within transport, logistics, dairy, or a similar operational environment.
• Strong organisational and problem-solving skills with a focus on efficiency and accuracy.
• Excellent communication and interpersonal skills.
• A genuine passion for supporting and developing people.
• The ability to remain calm under pressure and adapt to changing operational requirements.
• A proactive approach with a commitment to continuous improvement.
• Experience using Microsoft Office applications.
• Experience with eROAD or similar fleet management systems would be advantageous.

What's in It for You?

• Work with a supportive and collaborative team that values safety and people.
• Join a leading organisation committed to training, development, and career progression.
• Competitive salary and benefits package.
• Opportunities for professional growth and advancement.
• Be part of an inclusive workplace culture that recognises and celebrates success.
• Access to ongoing training and development programmes.
• Enjoy a roster that provides a mix of weekdays and weekends off, supporting work-life balance.

Applicants must be eligible to work in New Zealand.