Shift Supervisor

Domino; Queenstown; On-site; NZD 60,000 - 75,000; Full time

Job summary

Domino’s in Queenstown is seeking an experienced store leader to drive exceptional customer service and a high‑performance team. You will coach staff, manage rosters, and develop your team to deliver fast, friendly, high‑quality pizzas in a busy store environment.

Join a fast-paced, safety‑minded team where growth opportunities are open as you help the store shine in a vibrant New Zealand community.

Qualifications

• Hands-on team leadership or senior team experience.
• Coaching abilities to nurture high performance.
• Strong time management, organisational finesse, and planning skills.

Responsibilities

• Customer Service: Craft a unique customer experience that goes beyond the transaction.
• Leadership: Instill a high-performance culture that sells more pizza and has more fun.
• Rostering and Planning: Optimise staff rosters for smooth operation.
• Training and Development: Coach and guide the next generation of Domino’s team members.

Skills

Team Leadership

Customer Service

Coaching

Time Management

Planning

Job description

If you're craving to be part of the most cutting-edge pizza squad, you're in the perfect spot! Whether you're after a chill gig for some extra cash or looking to kickstart a 'pizza-powered' career, your chance to dive into the world of Domino's and experience the hype of a fast, fun workplace might just be a couple of clicks away!

The Domino’s Difference

Domino’s discounts:we offer generous in-store discounts for our team members.

Great Pay:We’re proud to pay wages that are amongst the highest in the industry, including penalty rates & overtime.

Flexibility:we have a variety shift start times which can work in with your schedule: Morning (from 9am), Lunch (from 11am) and Evening (from 5pm)

Training:We provide a gamified training program to get you ready for your new job and up to speed quickly.

Career opportunities:We love to promote our people from within, which means that if you love your job and do well, there is plenty of opportunities to progress! Our CEO started with Domino’s as a Delivery Expert!

Community:We give back to the communities in which we operate thanks to our registered Charity Give for Good, our team member charity Partners Foundation and our Feed the Knead program.

What we are looking for

We’re seeking someone with hands-on team leadership or senior team role experience, where coaching and training were second nature.

Bring your innate coaching abilities to nurture high performance and elevate the quality standards in your store.

Set the stage for an exceptional customer experience – you’ll be the embodiment of excellence, inspiring your team to follow suit.

If you’re a natural communicator with stellar time management, organisational finesse, and top-tier planning skills, you’re the missing piece to our puzzle.

What you’ll be doing

Customer Service:Craft a unique customer experience for your store that goes beyond the transaction, making every interaction a highlight of the customers day.

Leadership:Instilling a high-performance culture in your store, which is characterised by selling more pizza, having more fun!

Rostering and Planning:Streamlining staff rostering for a symphony of seamless teamwork in the pizza store hustle.

Training and Development:Providing coaching and guidance to the next generation of Dominoids – you will be a champion of our brand and instil a quality and service mindset.

About us

At Domino’s, we’re driven by a passion to connect people with faster, fresher, tastier food. Withmore than 900 stores and 26,000 team members, we are proud to be the largest pizza company in Australia & New Zealand – safely preparing and delivering thousands of hot, fresh pizzas to hungrycustomers every week, and an industry leader in food-technology having launched a number of world-firsts including delivering pizzas via drones and autonomous delivery vehicles (cool huh!). We are focused on being slow where it matters in making every pizza right, and fast where it counts in hustling them out the door, while keeping safety at the forefront, both in-store and out on the road. We’re all about that #hustle – but doing it safely.