Senior Product Manager – Risk Intelligence

Everbridge; Auckland; On-site; NZD 120,000 - 170,000; Full time

Job summary

Everbridge in Auckland is seeking a Senior Product Manager to shape the vision, strategy, and roadmap for Risk Intelligence within our Critical Event Management portfolio. You will lead cross-functional teams across engineering, design, and marketing to deliver high-value features, drive API integrations, and translate customer feedback into clear development tasks.

The role requires a data-driven mindset, strong communication, and a passion for emerging trends in risk, business continuity, and

Qualifications

• Bachelor’s degree in engineering, computer science, or a related field (MBA is a plus).
• 3+ years of experience as a Product Manager, preferably in a SaaS environment.
• Strong understanding of Agile and Scrum methodologies.
• Strong understanding of APIs and their role in product development and integration.

Responsibilities

• Define and communicate the product vision, strategy, and roadmap for Risk Intelligence.
• Lead cross-functional teams, including engineering, design, and marketing, to deliver high-quality features and enhancements.
• Gather and prioritize customer feedback and market insights to inform product decisions.
• Develop detailed requirements and user stories that translate customer needs into actionable development tasks.
• Ensure seamless integration of APIs and data sources to enhance product capabilities.
• Collaborate with sales and customer success teams to enable effective go-to-market strategies and customer adoption.
• Continuously monitor product performance and analyze data to identify opportunities for improvement.

Skills

Product management

Agile / Scrum

APIs integration

Cross-functional leadership

Data-driven decisions

Education

Bachelor’s degree in engineering, computer science, or related field

Tools

JIRA

Confluence

Job description

As a Senior Product Manager, you will play a pivotal role in shaping the vision, strategy, and roadmap for the risk intelligence that drives our Critical Event Management (CEM) products. This solution helps organizations assess, monitor, and mitigate risks in real-time, ensuring the safety of their personnel and operations. You will collaborate across teams to drive innovation, deliver value to our customers, and maintain our position as a market leader in CEM.

• Define and communicate the product vision, strategy, and roadmap for Risk Intelligence.
• Lead cross-functional teams, including engineering, design, and marketing, to deliver high-quality features and enhancements.
• Gather and prioritize customer feedback and market insights to inform product decisions.
• Develop detailed requirements and user stories that translate customer needs into actionable development tasks.
• Ensure seamless integration of APIs and data sources to enhance product capabilities.
• Collaborate with sales and customer success teams to enable effective go-to-market strategies and customer adoption.
• Continuously monitor product performance and analyze data to identify opportunities for improvement.

• Bachelor’s degree in engineering, computer science, or a related field (MBA is a plus).
• 3+ years of experience as a Product Manager, preferably in a SaaS environment.
• Strong understanding of Agile and Scrum methodologies.
• Strong understanding of APIs and their role in product development and integration.
• Familiarity with Critical Event Management solutions is a plus.
• Excellent communication, collaboration, and leadership skills.
• Proficiency in using product management tools (e.g., JIRA, Confluence).
• Data-driven mindset with experience in analytics tools.
• Proven ability to manage multiple priorities and meet deadlines.
• Passion for technology and a keen interest in emerging trends in critical event management and business continuity.