Senior IT Project Manager | Wellington | 24 Month Fixed Term

Ministry of Social Development; Wellington; Hybrid; NZD 164,000 - 204,000; Full time

Job summary

MSD seeks an experienced Senior IT Project Manager to lead delivery of its CIAM capability across multiple platforms and stakeholders. You will coordinate dependencies, governance and risk while guiding implementation, readiness and handover to BAU.

This 24-month fixed-term role is based in our Wellington National Office with a focus on secure, scalable identity services. Success requires senior delivery leadership, strong collaboration with architecture, security and operations, and

Qualifications

• Experience leading complex technology delivery initiatives.
• Experience delivering CIAM capabilities and customer identity solutions.
• Strong governance, risk and financial management capabilities.
• Ability to coordinate across architecture, security, operations and vendors.

Responsibilities

• Lead end-to-end delivery of MSD's CIAM capability.
• Manage delivery across multiple systems, vendors and workstreams.
• Coordinate complex dependencies across technical and business domains.
• Lead implementation planning, operational readiness and BAU handover.

Skills

CIAM delivery

Identity & Access Management

Delivery leadership

Governance & risk management

Stakeholder engagement

Delivery planning

Job description

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• Lead delivery of MSD's Customer Identity and Access Management (CIAM) capability
• Drive a complex programme involving identity, integration, security and operational readiness
• 24-month fixed-term opportunity based in Wellington

This is a highly visible role requiring sound judgement, strong delivery focus, and the ability to contribute beyond execution into planning and shaping work in a complex environment.

Every week, around 1.4 million New Zealanders count on MSD for income support and services to connect with work, housing and better lives for their families.

Our Technology group provides the technologies, innovation and expertise that enable MSD staff and partners to deliver these essential services, today and into the future.

We’re driving a once in a lifetime transformation of services for New Zealanders. The group is a key enabler of this change bringing together strategic thinkers, technology specialists and delivery leaders to design solutions and deliver change while keeping vital services running reliably every day.

About the role | Mō te tūnga

We are looking for an experienced Senior IT Project Manager to lead the delivery of MSD's Customer Identity and Access Management (CIAM) capability.

CIAM is a critical enabler for MSD's future digital services, providing the identity foundation required to securely deliver customer-facing services. The work involves delivery across multiple technology platforms, integration points, vendors, security domains and business stakeholders.

This role will be responsible for leading delivery through implementation, operational readiness, service transition and handover into Business as Usual (BAU) operations.

You will work closely with programme leadership, architecture, security, operations, vendors and business stakeholders to coordinate complex dependencies and ensure successful delivery of this strategic capability.

This is a 24-month fixed-term position based in our Wellington National Office.

Key responsibilities include:

• Lead the end-to-end delivery of MSD's Customer Identity and Access Management (CIAM) capability
• Manage delivery across multiple systems, vendors, workstreams and stakeholder groups
• Coordinate complex technical, business and operational dependencies
• Drive integrated planning, governance, risk and issue management activitiesLead implementation planning and delivery across technology, security and business teams
• Ensure operational readiness activities are successfully planned and delivered
• Establish and support service transition and handover into BAU operations
• Manage financials, delivery reporting and governance forums
• Engage effectively with architecture, security, operational support teams and senior stakeholders
• Identify and resolve delivery risks, blockers and dependency challenges

We’re committed to creating a workplace that reflects the communities we serve. We welcome applications from people of all backgrounds, cultures, and experiences. Diverse perspectives strengthen our mahi, and we value the unique contributions everyone brings to the team.

Please contact us if there is any support that we can provide to ensure the recruitment process is accessible to you.

We are seeking an experienced delivery leader who can successfully navigate complex technology environments and bring together multiple teams to deliver a critical strategic capability for MSD.

You will be comfortable operating in large-scale delivery environments and have a proven ability to lead programmes involving significant technical complexity, multiple stakeholders and competing delivery priorities.

You will also bring:

• Proven experience leading complex technology delivery initiatives involving multiple systems, workstreams and stakeholders
• Understanding of Identity and Access Management, preferably Customer Identity and Access Management (CIAM) capabilities and associated delivery challenges
• Demonstrated experience managing complex system integrations and navigating technical, operational and business dependencies
• Experience leading delivery across architecture, security, operational support and vendor teams
• Ability to plan and deliver operational readiness activities, including support model design, service transition and handover into BAU operations
• Strong governance, risk, issue and financial management capability
• Experience engaging with senior stakeholders and operating within structured governance environments
• Strong collaborative leadership skills and the ability to bring diverse teams together around shared outcomes
• Proven ability to lead delivery through uncertainty, change and competing priorities

Salary | Utu-ā-tau: $163,784.00 - $203,820.00

We expect to appoint this position up to $177,433 however a salary offer will be based on the preferred candidates’ skills and experience and our team relativities.

The Ministry of Social Development (MSD) is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.

We provide social policy advice to government, and assistance including income, employment and housing support to people of all ages, families, whānau and communities.

As a Te Tiriti o Waitangi partner, we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.

Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.

We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. You can find out more about our values here.

If you have any support or accessibility requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.