Senior Infrastructure Engineer

Kāinga Ora - Homes and Communities; Wellington; On-site; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Five weeks leave

Insurance benefits

Flexible working arrangements

Career development

Job summary

Kāinga Ora - Homes and Communities seeks a Senior Infrastructure Engineer to provide technical leadership across our enterprise technology landscape in Wellington. You will own escalation for complex incidents, drive automation and standardisation, and lead initiatives to modernise infrastructure platforms.

You will join a team responsible for cloud, identity, networking, security and core infrastructure services, delivering reliable, secure, and scalable operations across the organisation.

Qualifications

• Significant hands-on experience managing enterprise ICT environments.
• Ability to analyse systems and translate requirements into robust solutions.
• Experience operating in complex multi-vendor environments and supporting production services.

Responsibilities

• Lead implementation, management, and support of enterprise infrastructure and cloud platforms.
• Act as a senior escalation point for complex incidents and service impacts.
• Deliver infrastructure projects and improvement initiatives.
• Drive automation and standardisation to improve reliability and efficiency.
• Mentor engineers and raise engineering maturity across the team.
• Establish governance, documentation and technical standards.
• Identify opportunities to improve platform security, performance and reliability.
• Contribute to architecture discussions, roadmaps and future platform direction.
• Act as technical owner for assigned infrastructure platforms and services.

Skills

Enterprise ICT

Microsoft Server OS

Microsoft 365

Public Cloud (Azure/AWS)

Active Directory

Exchange Online

Automation

Security tooling

DNS management

PowerShell/Python

Tools

Terraform

CI/CD tooling

Python

Job description

Te whiwhinga mahi - Our opportunity

Kāinga Ora is seeking a highly skilled Senior Infrastructure Engineer to provide technical leadership, expert guidance, and advanced operational support across our enterprise technology landscape.

• Senior escalation point for complex technical issues, providing expert troubleshooting and resolution across the infrastructure environment
• Ensure infrastructure systems are secure, available, stable, reliable, and performing at optimal levels
• Permanent Wellington-based role, 5 weeks leave + insurance benefits

As a trusted senior engineer, you’ll provide senior operational support across our enterprise technology environment while leading complex technical initiatives, driving continuous improvement and helping modernise our infrastructure platforms. You’ll act as a key escalation point for critical issues, mentor engineers across the team and help raise engineering standards through automation, standardisation and best practice.

You’ll join a team responsible for supporting and evolving a complex enterprise environment spanning cloud, identity, collaboration, networking, security and core infrastructure services.

As a Senior Infrastructure Engineer, You Will

• Lead the implementation, management, optimisation, and support of enterprise infrastructure and cloud platforms
• Act as a senior escalation point for complex technical incidents, problems, and service impacts
• Lead the delivery of infrastructure projects and platform improvement initiatives
• Drive continuous improvement through automation, standardisation, and modern engineering practices
• Mentor and support engineers across the team, helping build technical capability and engineering maturity
• Champion operational excellence through governance, documentation, knowledge sharing and technical standards
• Identify opportunities to improve platform reliability, security, performance and efficiency
• Contribute technical expertise into architecture discussions, technology roadmaps and future platform direction
• Act as the technical owner for assigned infrastructure platforms and services.

This is an opportunity to influence technology outcomes across a large and complex enterprise environment while helping shape the future direction of Kāinga Ora’s infrastructure services.

Ngā Pūmanawatanga Ōu - What You Will Bring

We are looking for a senior engineer who combines strong operational infrastructure experience with a passion for continuous improvement and modern engineering practices. You’ll be someone who takes ownership, leads by example and looks for opportunities to improve reliability, efficiency and service quality through automation and standardisation.

Key Skills And Experience

• Senior Infrastructure Expertise: Significant hands‑on experience managing enterprise ICT environments, including Microsoft Server OS, Microsoft 365, Public Cloud (Azure/AWS), Active Directory / Entra ID, Exchange Online, endpoint management technologies, enterprise security tooling, SSL certificates and DNS/domain management
• Architecture & Solution Design: Proven ability to analyse systems, understand user requirements and translate business needs into robust, scalable technical solutions
• Enterprise Operations: Strong understanding of operating within complex, multi‑vendor enterprise environments and supporting critical production services
• Advanced Troubleshooting: Demonstrated ability to diagnose, resolve and prevent complex technical and performance issues across diverse infrastructure platforms
• Leadership & Influence: Strong communication and stakeholder engagement skills, with the ability to mentor others, influence outcomes, and contribute technical expertise into planning and decision‑making forums
• Modern Engineering Practices: Experience with automation, scripting, Infrastructure as Code, CI/CD pipelines, platform standardisation or similar approaches that improve reliability, consistency and operational efficiency
• Continuous Improvement Mindset: Passion for service improvement, platform optimisation and driving positive change through technology.

Note: This position involves occasional work outside standard business hours and participation in an on‑call standby roster.

Nōu te rourou - What’s in it for you?

We offer competitive salaries, five weeks’ annual leave and a benefits package including a range of insurances, flexible working arrangements and career development. These benefits are described in more detail here https://careers.kaingaora.govt.nz/a-great-place-to-work/benefits

As a Kāinga Ora - Homes and Communities employee, we want to make sure that you have all the tools and support you need. We want to ensure you are healthy and have work‑life balance. We also want to support and grow your personal and career development through on‑job learning, training courses, secondments and study opportunities.

Mō mātou - Our Organisation

At Kāinga Ora, ours is the important responsibility of transforming New Zealand’s housing choices, outcomes and the entire housing sector by creating homes and communities that allow New Zealanders to thrive.

What is exciting about working for Kāinga Ora is getting the chance to make a real and positive impact on New Zealanders’ lives. With skills, planning and purposeful action, our people are creating the homes and neighbourhoods that will build the future of Aotearoa.

We are passionate about transforming New Zealand for the better. That includes being a trusted partner for Māori and iwi, protecting and enabling their rights, interests and aspirations under the guidance of Te Tiriti o Waitangi.

Ō tātou uara - Our values

• Manaakitanga – People at the Heart
• Mahi Tahi – Better Together
• Whanake – Be Bold

Applications close Sunday 18th October at 5pm.

We value diversity and are committed to working with each other and our customers in an inclusive and respectful way. We welcome applicants from all walks of life and appreciate the richness of experience that your point of difference brings to the organisation.