Senior Customs Officer - Grade 1 - National Security Operations

New Zealand Customs Service; Auckland; On-site; NZD 69,000 - 88,000; Full time

Benefits offered by this job

Flexible working

Discounted health insurance

On-site gym access

Service holidays + four weeks annual

Job summary

New Zealand Customs Service seeks an experienced intelligence professional to oversee and guide intelligence collection, support operational activity, and produce timely intelligence products. You will assist the Supervising Customs Officer - NSO to identify and measure risk, contributing to risk assessments and intervention strategies.

The role offers flexibility with possible bases in Auckland, Wellington or Christchurch and provides on-going training and a pathway to security clearances.

Qualifications

• High level attention to detail and accuracy.
• Ability to interpret complex information for risk decisions.
• Proven written and spoken communication for diverse stakeholders.

Responsibilities

• Oversee intelligence collection and guide operational activity.
• Support Supervising Customs Officer - NSO to identify and measure risk.
• Produce timely intelligence products and reports for management.

Skills

Intelligence collection

Risk assessment

Decision making

Stakeholder management

Communication skills

Databases & software usage

Security awareness

Tools

Databases

Operational equipment

Job description

About this role

| Mō tēnei tūranga mahi:

You will be overseeing and guiding intelligence collection, supporting operational activity and making effective decisions and producing intelligence products in a timely fashion. You will assist the Supervising Customs Officer - National Security Operations (NSO) to identify and measure risk.

Additionally, you will provide support and reporting to Customs' management, contribute to the effectiveness of Customs' risk assessment outcomes and intervention strategies; support the capability and understanding of intelligence within Customs; and work collaboratively within the team to ensure consistency of approach.

The salary range for this role is $68,558 – $87,783 with an allowance of $16,481 for working unpredictable hours.

Please note that it may take up to a year to be qualified to receive the allowance, however, can start straight away once flexible working has been agreed. Flexible working allowance is for flexible limited notice work requirements such as going out to the airport or doing external training in the weekend or working longer hours after an attack event or for an operation.

This role can be based in Auckland, Wellington or Christchurch.

About you | Ko wai koe:

To be successful in this role:

• You will have a high level of attention to detail


• Capability in problem solving and decision-making in a fast-paced environment


• An ability to juggle multiple priorities and meet deadlines


• Proficiency in all forms of written and spoken communication relevant and appropriate to our client needs


• A team player attitude while being able to act independently with minimal supervision


• Strong relationship building skills with both internal and external stakeholders and clients


• Sound technical knowledge with the ability to utilise and effectively use a range of databases, software and operational equipment


• Ability to obtain and maintain a Top Secret Special security clearance


• An understanding of information security principles (classifications, caveats, handling and sharing of information)


• Resilience to cope with the nature of the work that the NSO unit does and its associated pressures

Working at Customs |Mahi ki te Mana Ārai o Aotearoa:

Our people get on-the-job training, formal courses and leadership programmes, and the chance to move between diverse roles. We foster an inclusive and supportive team environment with vibrant social and cultural groups. We also support flexible working - talk to us about how we can help you achieve your flexible working goals, within our operational requirements. Our people get discounted health insurance, free on-site gyms (in some locations) and three days of service holidays in addition to four weeks of annual leave.

What's involved | Ngā paearu hei tono:

Please note you will need to obtain and maintain a Top Secret Special level national security clearance. In order to obtain this you need to be a New Zealand Citizen or New Zealand Permanent Resident who has resided continuously in New Zealand for the last 15 years and resides in NZ at time of application;

OR a New Zealand Citizen or New Zealand Permanent Resident who has resided in New Zealand for the last 15 years and resides in NZ at time of application, but may have been absent from New Zealand for periods of six or more months within the past 15 years. You may be required to provide overseas police certificates for these periods spent outside of New Zealand.

• You must have a background history that is verifiable and can be assessed as appropriate by the New Zealand Security Intelligence Service towards a recommendation of suitability for security clearance at a higher level. Already having Top Secret clearance is a benefit, but not a requirement.


• Due to the nature of Customs work you must have a clear Police record. Successful applicants are also required to pass a medical assessment and drug test and must hold a full NZ Drivers' license.