Scheduling Coordinator II

Children's Hospital of The King's Daughters; Norfolk; On-site; NZD 50,000 - 65,000; Full time

Job summary

A children's healthcare facility in Taranaki is seeking a Scheduling Coordinator II to oversee service area schedules and serve as a liaison for scheduling services. This role requires a high school diploma, strong communication and clerical skills, and the ability to coordinate multiple schedules effectively. Knowledge of medical terminology is preferred. Competitive compensation and supportive working conditions are provided.

Qualifications

• Ability to relate well with the public.
• Ability to effectively gather and exchange information.
• Ability to coordinate multiple schedules.
• Knowledge of medical terminology preferred.

Responsibilities

• Coordinate overall service area schedules and activities.
• Serve as a patient liaison for scheduling services.
• Perform billing procedures and verify patient insurance.
• Communicate with multiple departments.

Skills

Patient liaison skills

Clerical and secretarial skills

Project management skills

Communication skills

Computer skills

Education

High school graduate or GED

Tools

Scheduling software

Job description

GENERAL SUMMARY

• The Scheduling Coordinator II is responsible for coordinating overall service area schedules and activities. Serves as a patient liaison for scheduling of services. Reports to the Practice Manager/Supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serves as a patient liaison for scheduling of services.
• Responsible for accurate data collection, documentation, and data retrieval.
• Provides clerical, secretarial and project management functions for the service area.
• Interfaces and communicates with multiple departments.
• Performs billing procedures including verifying patient insurance, following up on referrals, checking authorizations, collecting co-payments, and verifying guarantor and proper collection steps.
• Performs other duties as assigned.

LICENSES AND/OR CERTIFICATIONS

• None required.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• High school graduate or GED.
• Ability to relate well with the public.
• Ability to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation.
• Ability to coordinate multiple schedules based on individual preferences and guidelines.
• Ability to utilize scheduling software and maintain updated schedules.
• Ability to sort and file materials correctly by alphabetical or numeric systems.
• Computer skills required and knowledge of medical terminology preferred.

WORKING CONDITIONS

• Normal office environment with little exposure to excessive noise, dust, temperature and the like.

PHYSICAL REQUIREMENTS

• Click here to view physical requirements.