Sales Consultant - Riccarton

Swarovski; Christchurch; On-site; NZD 30,000 - 41,000; Full time

Benefits offered by this job

Recognition awards

Exclusive employee discounts

Volunteer leave

Employee assistance program

Product training

Career development

Job summary

Swarovski is looking for a Sales Consultant to deliver exceptional service, create memorable brand experiences, and inspire customers with passion for our products. You will strive to meet sales goals while contributing to a vibrant team in a store environment.

Join a culture where storytelling and digital tools enhance the customer journey, and where recognition, discounts, and development opportunities support your growth within the brand.

Qualifications

• Excellent customer service and storytelling to connect with shoppers.
• Proven ability to hit sales targets and work in a team.
• Comfort with using digital tools and retail technology.
• Ambitious, curious and able to adapt in a multicultural setting.
• Confidently express individuality and contribute creative ideas.

Responsibilities

• Deliver outstanding customer service and build emotional connections with customers.
• Promote loyalty programs and build trust with shoppers.
• Hit individual and team sales goals and be accountable for results.
• Collaborate with the team to keep a welcoming, organized store environment.
• Stay up to date with brand products knowledge and use digital tools to enhance customer experience.

Skills

Customer service

Sales skills

Team player

Digital literacy

Communication

Job description

At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day.

Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski.

As aSalesConsultant,you’lldeliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team.

About the Job

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

About You

• Passionate about fashion, luxury, or lifestyle brands
• Experiencedin a multicultural retail environment
• Excellent and proven customer service skills and a winning personality that builds trust
• Curious, empathetic, and results-driven team player with a commercial mindset
• Digitally savvy and comfortable using retail technology
• Confident expressing your individuality and bringing creative ideas to the team

What We Offer

You can expect a range of benefits, including:

• Recognition awards that celebrateyourachievements
• Exclusive employee discounts on Swarovski products
• Paid volunteering leave to support causes you care about
• A global employeeassistanceprogram offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
• Comprehensive product and personal training to help you grow
• Opportunities for career development

Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager,Traineror Visual Merchandiser roles. We support your development so you can build a career that matches your ambitions.

About Swarovski

Swarovskicreates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.