Sales Associate

Heinemann New Zealand; Māngere-Ōtāhuhu; On-site; NZD 25,000 - 39,000; Part time

Benefits offered by this job

Free on-site parking

Staff discount

Career development opportunities

Diversity & Belonging program

Job summary

Heinemann New Zealand is opening a new store at Auckland International Airport and seeking passionate Sales Associates in a casual capacity. You will represent iconic fashion brands, delivering world-class service and driving sales through product knowledge and customer engagement.

Join a luxury-focused team with on-site parking, staff discounts, and career development opportunities. Multilingual candidates are encouraged, though not essential, to help serve diverse travelers from around the

Qualifications

• Excellent customer service abilities.
• Ability to work autonomously and within a team.
• Strong interpersonal and communication skills.
• Ability to perform well under pressure.
• Multi-lingual advantageous.

Responsibilities

• Efficiently and smartly transact, ensuring customers are well informed of their outgoing/incoming purchase limits.
• Deliver a high level of customer service through exceptional communication and product knowledge.
• Show a positive attitude, energy and enthusiasm in all interactions with customers.
• Build rapport with customers and provide tailored recommendations.
• Ensure floor presentation meets brand and Heinemann requirements.
• Collaborate with team members to maintain a high standard of service.

Skills

Customer service

Team player

Communication skills

Job description

For us, passion for trading is simply in the genes. The small family business established by the brothers Carl and Heinrich Heinemann in 1879 has developed into a major distributor and retailer for the international travel retail market. Despite our international profile, we remain a family business, and we place great value on people.

We currently have fantastic opportunity for passionate retailers to join our new store at Auckland International Airport in Casual capacity as Sales Associate.

You will have the opportunity to represent various Iconic brands across fashion.

Your new job includes

As a Sales Associate, you'll be at the heart of creating memorable customer experiences, bringing our world-class brands to life for travelers from across the globe. You'll drive sales through exceptional service, build genuine connections with customers, and confidently share your product expertise to help them find the perfect purchase. As a proud ambassador for Heinemann and our luxury brand partners, you'll thrive in a fast-paced, team-oriented environment where every interaction makes a lasting impression.

What you will get

Competitive remuneration package

Free on-site parking

Important training and career development opportunities

Team work within a great environment

Work with luxurious brands

Diversity, Equity, Inclusion & Belonging program

As a Sales Associate you will

Efficiently and smartly transact, ensuring customers are well informed of their outgoing/incoming purchase limits

Deliver a high level of customer service through exceptional communication, product knowledge and a willingness to go above and beyond to meet a customer’s needs

Show a positive attitude, energy and enthusiasm in all interactions with customers

Be able to build rapport with people quickly, taking time to listen and understand what they are looking for with the aim of providing recommendations that suit their needs

Ensure floor presentation meets or exceeds brand and Heinemann requirements

Work collaboratively as part of a team, showing team spirit and actively working well with other team members

What you should bring along

Ability to deliver exceptional customer service

Ability to work autonomously and effectively within a team

Strong interpersonal and communication skills

Ability to perform well under pressure

Is enthusiastic, has high energy levels and is passionate about the product

Multi-lingual advantageous, but not essential

But it is not just all about us! At Heinemann we offer a great working environment with plenty of perks! We have staff discount from our retail outlets when you travel, career development opportunities, but most importantly the opportunity to be part of a team who understands that our people are at the core of everything we do.

Your application will include the following questions:

• How many years' experience do you have as a sales associate?
• Do you have retail buying experience?
• Which of the following statements best describes your right to work in New Zealand?
• Do you have native or bilingual proficiency in any languages other than English?
• Do you have customer service experience?