Retail Store Manager- Riccarton

Oscar Wylee; Christchurch; On-site; NZD 57,000 - 69,000; Full time

Benefits offered by this job

Free prescription glasses every six —m

Family & Friends discounts twice a ye

Store parking at Riccarton Westfield

Google Suite access

HR platform Hibob access

Career growth beyond retail

Job summary

Oscar Wylee is seeking a Store Manager for our Riccarton Westfield Shopping Centre store to lead and inspire the team, oversee day-to-day store operations, and deliver remarkable results.

You will work closely with our Optometrists and Optical Dispensers to blend professional eye care with eyewear styling, uphold exceptional customer service, manage rosters, budgets, and labour efficiency, and create an exceptional customer experience.

Qualifications

• Experience leading retail teams and driving results.
• Experience contributing to rosters, labour planning, or store performance.
• Optical experience is required.

Responsibilities

• Oversee store operations, compliance, and performance standards.
• Support your team to reach performance goals through genuine customer care.
• Manage rosters, budgets, and labour efficiency.
• Provide hands-on support in-store, assisting with sales, service, and patient care.
• Partner with Optometrists to ensure an exceptional customer experience.

Skills

Retail leadership

Roster planning

Customer service

Optical experience

Tools

Google Suite

Deputy

Hibob

Job description

As Store Manager for Oscar Wylee in Riccarton Westfield Shopping Centre, your role will be to lead and inspire your team to deliver remarkable results and oversee day-to-day store operations.

You will work closely with our Optometrists and Optical Dispensers to ensure customers receive a blend of professional eye care and eyewear styling advice. Leading your team, you will strive to uphold exceptional customer service and care to everyone who visits your store.

Key Responsibilities:

• Oversee store operations, compliance, and performance standards
• Support your team to reach performance goals through genuine customer care, not pushy sales tactics.
• Manage rosters, budgets, and labour efficiency
• Provide hands‑on support in-store, assisting with sales, service, and patient care
• Partner with Optometrists to ensure every customer receives an exceptional experience

About You:

• Previous leadership experience in retail (title isn’t important - if you’ve coached people and driven results, we want to hear from you!)
• Experience supporting or contributing to rosters, labour planning, or store performance - we’ll help you grow your capability in these areas.
• A passion for delivering great customer experiences
• A keen interest in developing your skills in decision‑making, coaching, and team culture
• Optical experience required.
• Needs to be available for a Tuesday–Saturday roster.

Earnings:

Up to 63k salary

Perks:

• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year!
• Work in our beautiful store located in Riccarton Westfield with plenty of parking spaces available.
• Access to a variety of convenient communication tools, such as Google Suite, Deputy and HR platform Hibob, to stay in the loop with wider company updates
• Career growth opportunities beyond retail - from area management, operations, or optometry

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide. Our Riccarton store in Westfield has plenty of retail, entertainment and dining options. For those who love the outdoors, Riccarton is home to the iconic New Brighton Beach just 15 minutes away!

We design our eyewear in-house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.

Visit our website for more information!