Retail Sales & Service Associate – Auckland

Farmers Trading Company Ltd; Auckland; On-site; NZD 33,000 - 39,000; Full time

Job summary

Farmers Trading Company Ltd in Auckland city is seeking two Retail Sales Assistants to join our busy store. The role is full-time with a minimum of 30 hours per week and pay rates of NZD 24–28 per hour.

You will greet customers, assist with purchases, operate the till, manage stock, and help ensure a clean, welcoming store environment. Experience is preferred but not essential; we value friendly attitudes, reliable teamwork, and flexibility for weekends and holidays.

Qualifications

• Previous retail or customer service experience is preferred but not essential.
• Friendly, helpful attitude with good communication skills.
• Honest, punctual, and dependable.
• Ability to work flexible shifts, including weekends and public holidays.
• Must be able to work independently and as part of a team.
• Physically fit to stand for long periods and perform light lifting.
• Drug test and Ministry of Justice checks required.

Responsibilities

• Greeting customers and providing excellent customer service
• Assisting customers with purchases and product inquiries
• Operating the cash register, EFTPOS terminals, and handling cash, credit, and contactless payments accurately
• Processing refunds, exchanges, and issuing receipts in line with store policies
• Balancing the till and assisting with end‑of‑day cash reconciliation
• Stocking shelves, rotating stock, and maintaining product displays
• Assisting with inventory control and restocking when necessary
• Ensuring pricing is correct and products are properly labelled
• Ensuring the store is clean, tidy, and safe at all times
• Checking product expiry dates and removing unsellable items
• Supporting team members with daily operations as needed
• Complying with food safety, tobacco, and liquor sale regulations

Skills

Customer service

Friendly attitude

Communication skills

Flexible shifts

Job description

Farmers Trading Company Ltd in Auckland city is seeking two Retail Sales Assistants to join our busy store. The role is full-time with a minimum of 30 hours per week and pay rates of NZD 24–28 per hour.

You will greet customers, assist with purchases, operate the till, manage stock, and help ensure a clean, welcoming store environment. Experience is preferred but not essential; we value friendly attitudes, reliable teamwork, and flexibility for weekends and holidays.