Retail Sales Consultant

Travelex Financial Services NZ Limited; New Zealand; On-site; NZD 26,000 - 33,000; Part time

Benefits offered by this job

Paid Parental leave

Health & well being programs

Social club

Job summary

Travelex Financial Services NZ Limited is seeking a friendly, customer-focused retail assistant to join our Saturday-Sunday team.

You will promote travel money products, deliver excellent service, and work with the store to meet KPIs, stock checks, and administration tasks.

Qualifications

• Self-motivated retailer/customer service expert with a can-do attitude.
• Excellent verbal communication and written comprehension skills.
• Retail, cash-handling, and/or banking experience is desirable (but not essential).

Responsibilities

• Deliver excellence in customer service and achieve individual KPIs/targets.
• Maximize sales and promote Travelex product range to customers.
• Embrace digital mindset via social media and collect Google reviews/Facebook/Instagram.
• Monitor stock levels and investigate overs/shorts; report discrepancies.
• Comply with company and location policies and legal requirements.

Skills

Self-motivated

Customer service

Verbal communication

Written comprehension

Team player

Retail/cash handling

Job description

Part Time Roster: Saturday - 0900 - 1900 Sunday - 0900 - 1900

Come work for Travelex, the world’s largest foreign exchange company! Founded in 1976, Travelex has over 1,100 stores across the globe. We are passionate about retail and travel, but most importantly, we pride ourselves on providing the best customer service in the industry as we play a vital part in our customer’s travel journey.

The opportunity: You are a self-motivated, friendly retailer/customer service expert seeking a new challenge to join our Retail Team. You will be the face of Travelex, representing our brand by promoting our exciting travel money products, exceeding customer expectations, and owning the Travelex store like it’s your own.

Key accountabilities:

Deliver excellence in customer service and achieve individual KPIs/targets Maximize sales and promote to all customers our Travelex product range Embrace the digital mindset via social media – Google reviews/Facebook/Instagram Monitor stock levels and fully investigate overs and shorts (differences) and report Comply with all company and location policy and procedures, including legal requirements

Your experience:

Passion for Travel and positive can-do attitude Excellent verbal communication and written comprehension skills Able to work independently and as a member of a team Enjoys working with numbers and detail in a structured environment Retail, cash-handling, and/or banking experience is desirable (but not essential) Ability to handle routine activities with attention to accuracy and detail A strong record of performance delivery through increased sales and/or performance against KPIs Ability to build and manage relationships across all levels, internally and externally

At Travelex, our colleagues are our core. You will be joining a workplace that offers: Development opportunities that will see you thrive and advance your career Comprehensive training conducted by specialised trainers A positive and team-oriented workplace culture that values work-life balance and is inclusive and supportive Ongoing benefits such as Paid Parental leave, health & well being programs, social club and more

Founded in 1976, Travelex has grown to become one of the market leading specialist providers of foreign exchange products, solutions and services, operating across the entire value chain of the foreign exchange industry in more than 20 countries. We have developed a growing network of over 900 ATMs and more than 1,100 stores in the some of the world’s top international airports and in major transport hubs, premium shopping malls, high street locations, supermarkets and city centres. Travelex has built a growing online and mobile foreign exchange platform, and we also process and deliver foreign currency orders for major banks, travel agencies and hotels worldwide. In addition, we source and distribute large quantities of foreign currency banknotes for customers on a wholesale basis - including for central banks and international financial institutions. We also offer a range of remittance and international money transfer products around the world.