Retail Assistant - Availability

Woolworths Group; Invercargill City; On-site; NZD 50,000 - 65,000; Full time

Job summary

A leading supermarket chain in Invercargill City is seeking team members to champion customer service, maintain inventory accuracy, and support daily operations. The ideal candidate will have a customer-centric focus and strong interpersonal skills. You will work in a dynamic environment with growth opportunities and a culture of inclusivity.

Benefits

Team discounts

Access to 24/7 support services

Career development opportunities

Qualifications

• Provide outstanding customer service and consistently focus on maximizing loyalty.
• Effective communication and interpersonal skills for customer interactions.
• Commitment to company values and integrity while upholding professional standards.
• Detail-oriented approach with accuracy in work and issue escalation when needed.

Responsibilities

• Champion customer service on the shop floor.
• Maintain precise inventory control.
• Process deliveries in a timely manner.
• Collaborate effectively with the team for daily operations.
• Uphold safety protocols and company policies.

Skills

Customer-centric focus

Strong interpersonal skills

Integrity & professionalism

Detail-oriented & proactive

Job description

Roster

Option 1: Start day End day Start time End time Wednesday 7:00 AM – 11:00 AM Saturday 7:00 AM – 3:30 PM

About Woolworths Supermarkets New Zealand

With over 185 stores and 20,000 team members across Aotearoa, we’re on a mission to make Kiwi lives a little better every day. We’re friendly, down‑to‑earth and energetic – we work hard and we have a great time doing it. There is plenty of scope for new ideas, lots of room to add value, and importantly, you’ll be working with a business that touches the lives of three million New Zealanders a week.

We embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach. Our culture thrives on mutual respect, care, curiosity, openness and a proactive attitude. We continually seek ways to collaborate, support, and learn from each other as a team.

What you’ll do

• Champion customer service: be highly visible on the shop floor, engaging customers with personalised assistance and promptly resolving inquiries and complaints.
• Ensure store accuracy: maintain precise inventory control, including verifying stock and conducting stocktakes, and meticulously perform all price‑integrity routines.
• Process deliveries & maintain presentation: accurately process deliveries in a timely manner and support store presentation by ensuring areas are clean and organised.
• Support daily operations: collaborate effectively with the team and “swarm” to achieve smooth daily operations and contribute to overall store objectives.
• Prioritise safety & compliance: uphold safety protocols, report hazards, and ensure all tasks adhere to company policies and legal requirements.

What you’ll bring

• Customer‑centric focus: provide outstanding customer service and consistently focus on maximizing loyalty through personalised support.
• Strong interpersonal skills: possess strong communication and interpersonal skills, enabling effective interactions.
• Integrity & professionalism: demonstrate a clear commitment to company values and integrity, consistently upholding professional standards and policies.
• Detail‑oriented & proactive: be detail‑oriented, ensuring accuracy in your work and proactively escalating issues to management when necessary.

What you’ll experience

• Team discounts across our range of Woolworths Group brands and a robust rewards programme that celebrates and incentivises purpose‑driven work.
• Access to Sonder – free, confidential 24/7 personalised financial, medical, psychological or physical support for team members and their families.
• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.

Why Woolworths Group

We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together‑connected by a shared purpose to create better experiences for a better tomorrow. Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Inclusivity & Belonging

We believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow. We recognise our team’s diversity brings value to our business, customers and communities, and that teams with diverse experiences and backgrounds are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves and reach their full potential.

We encourage all candidates to apply. Please let us know if we can support you with any adjustments in the hiring process.