Resolution Practitioner

Niche Recruitment; Auckland; Hybrid; NZD 60,000 - 80,000; Full time

Job summary

A leading provider of specialist resolution services is seeking a Resolution Practitioner based in Auckland. In this role, you will deliver high-quality dispute resolution services including mediation and conciliation while managing a full caseload. Candidates should have a Bachelor of Laws, at least 3 years’ PQE, and experience in conducting mediations and quasi-judicial hearings. The company offers competitive benefits and flexible working arrangements.

Benefits

Life and income protection insurance

Purchase additional leave days

Annual wellness payment

Flexible working arrangements

Qualifications

• Minimum of 3 years' post-qualification experience (PQE).
• Accredited experience conducting mediations.
• Knowledge of Te Tiriti o Waitangi and relevant tikanga.

Responsibilities

• Provide high-quality dispute resolution services.
• Conduct mediations, conciliations, and adjudications.
• Maintain a safe environment throughout the resolution process.

Skills

Mediation

Negotiation

Communication

Problem-solving

Education

Bachelor of Laws

Job description

Niche Recruitment – Auckland, North Island

• Collaborative and supportive team environment
• The opportunity to make a meaningful impact in the community
• Market leading benefits

Our client, a leading provider of specialist dispute resolution services, is seeking a dedicated and competent Resolution Practitioner to join its tight knit and collaborative team. This position is flexible as to location, and can be based in Auckland, Wellington or Christchurch.

Mō tīnei tāuranga mahi | About the role

As a Resolution Practitioner, you will provide high-quality, effective, and timely dispute resolution services (including facilitation, mediation, conciliation and adjudication). You will be responsible for analysing legal documentation and correspondence, conducting case conferences, conducting hearings and conciliations, and writing decisions. Through your customer interactions you will ensure that a safe and respectful environment is maintained throughout the resolution process. Additionally, you will be responsible for proactive case management, all while staying up to date with relevant case law and legislation and maintaining technical competence across adjudication and ADR.

Ko koe tīnei | About you

To be successful in this role, you will bring:

• A Bachelor of Laws and a minimum of 3 years’ PQE
• Experience conducting mediations (accredited by a recognised authority)
• A firm understanding of dispute resolution, especially negotiation and facilitation
• Experience conducting quasi-judicial hearings and writing decisions
• An ability to manage a full caseload of reviews and/or conciliations
• Knowledge of Te Tiriti o Waitangi, and of tikanga, as relevant to the role

You will also work well under pressure, be decisive, and be able to work autonomously. You will have exceptional problem-solving, communication, and organisational skills, and you will have exemplary personal qualities including resilience, judgement, empathy, integrity and adaptability.

Ngā painga o te mahi | Benefits

Our client offers a suite of competitive benefits including life and income protection insurance, the ability to purchase additional leave days, an annual wellness payment, flexible working arrangements, and more.

Me pēhea te tuku tono | How to apply

If you are ready to take on this exciting opportunity, and to deliver exceptional dispute resolution services, please click the 'Apply' button to submit your CV. Applications will be reviewed as soon as they are received.

Alternatively, for more information and a confidential discussion about this position, please contact Katy Elliott on 021 483 490 (************@nicherecruitment.co.nz).

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