Regulatory Services Administrator

Thames--coromandel-District-Council; Thames; On-site; NZD 50,000 - 64,000; Full time

Benefits offered by this job

Flexible working arrangements

Sick leave from commencement

No traffic jams

Job summary

Thames--coromandel-District-Council seeks a detail-focused administrator in the Thames office to support the Regulatory and Planning Group. You’ll manage administrative records, process documentation, and respond to customer enquiries while learning relevant legislation and processes to provide accurate information.

The ideal candidate thrives on clear processes, works well with colleagues, and consistently goes the extra mile for customers and the team.

Qualifications

• Be highly organised, approachable, and bring a positive attitude to your work.
• Demonstrate enthusiasm for learning, development, and continuous improvement.
• Have exceptional attention to detail and a high standard of accuracy.
• Possess excellent communication and customer service skills, with a calm, solutions-focused approach to challenges.

Responsibilities

• Be highly organised, approachable, and bring a positive attitude to your work
• Demonstrate enthusiasm for learning, development, and continuous improvement
• Have exceptional attention to detail and a high standard of accuracy
• Possess excellent communication and customer service skills, with a calm, solutions-focused approach to challenges

Skills

Organisational skills

Positive attitude

Learning mindset

Attention to detail

Job description

We have an opportunity based in our Thames office to join our successful, fast-paced and high-energy Regulatory and Planning Group.

In this role, you’ll support both customers and technical teams to help deliver high-quality outcomes for our community.

You’ll play a key role in supporting the Group by maintaining administrative records, processing documentation, and responding to customer enquiries, some of which may be complex. You’ll also develop an understanding of relevant legislation and processes to help provide accurate information and assist with enquiries effectively.

The ideal candidate is someone who takes pride in the impact they have on their team, enjoys working within clear processes, is confident learning new systems and software, and has a keen eye for detail. You will thrive by using your initiative, collaborating with colleagues, and consistently going the extra mile for both customers and the wider team.

To be successful in this role, you will:

• Be highly organised, approachable, and bring a positive attitude to your work
• Demonstrate enthusiasm for learning, development, and continuous improvement
• Have exceptional attention to detail and a high standard of accuracy
• Possess excellent communication and customer service skills, with a calm, solutions-focused approach to challenges

We want you to enjoy what you do and feel supported in achieving your best.

To help make this role as rewarding and stress-free as possible, we offer

• flexible working arrangements
• sick leave from commencement
• theadded bonusof no traffic jams

Applications close Sunday 8 November 2026 at 9.00pm