Regulator - Online Gambling

Candidate Experience Site - Department Of Internal Affairs; Wellington; On-site; NZD 81,000 - 101,000; Full time

Job summary

The Department of Internal Affairs seeks a Regulator to deliver New Zealand's online gambling regulatory regime, supporting the safe introduction of online casino gambling and reducing gambling-related harm.

The role involves licensing, compliance monitoring, investigations and enforcement across both licensed and unlicensed markets, and requires building strong relationships with providers, agencies and international partners to protect consumers.

Qualifications

• Experience in regulatory compliance and enforcement.
• Knowledge of consumer protection and harm minimisation.
• Experience with licensing and regulatory decision-making.
• Experience in investigations, complaints management or intelligence gathering.
• Experience regulating online environments.
• Experience in gambling, financial services or payments sectors.
• Proficiency in data analysis and reporting.
• Experience with advertising, marketing or digital platforms.
• Experience with international collaboration and stakeholder engagement.

Responsibilities

• Deliver regulatory oversight for online gambling, education, engagement, licensing and enforcement.
• Monitor compliance and manage investigations and complaints.
• Build relationships with providers, government agencies, and international partners to support informed regulatory decisions.

Skills

Regulatory compliance

Consumer protection

Licensing

Investigations

Data analysis

Digital platforms

International collaboration

Stakeholder engagement

Regulatory enforcement

Education

Tertiary qualification or equivalent experience

Job description

About Us | Mŋ mātūtou

The Regulatory and Identity Services | Taituarą branch leads critical regulatory systems that impact people across New Zealand every day. We work where innovation, integrity and public trust meet to protect communities by making our digital environments safe and staying ahead of emerging risks.

The Department of Internal Affairs is establishing a new regulator to deliver the framework introduced through the Online Casino Gambling Bill. For the first time, this will create a licensing and regulatory framework for online casino gambling in New Zealand.

The Online Gambling Team is a new team within the Regulatory Services Group. It will regulate online gambling in New Zealand, working at pace, collaborating domestically and internationally, and bring together expertise across a range of disciplines.

The role | Te tūu

As a Regulator, you will help deliver New Zealand's new online gambling regulatory regime, supporting the safe introduction of online casino gambling while helping reduce gambling-related harm and protect consumers. Working across both licensed and unlicensed markets, you'll undertake a broad range of regulatory activities including education, engagement, licensing, compliance monitoring, complaints management, investigations and enforcement.

You'll work closely with providers, government agencies, community stakeholders and international partners to build strong relationships, provide practical regulatory guidance and support informed decision-making. Through analysing trends, identifying risks and assessing compliance, you'll make evidence-based recommendations on licensing and regulatory interventions that strengthen consumer protection, minimise harm and improve regulatory outcomes.

This is an opportunity to join a new regulatory function from the ground up, helping shape a modern and trusted system that makes a real difference for New Zealand communities.

What you bring | Nōu te rourou

You’ll bring strong judgement, a collaborative approach and the ability to work effectively in a dynamic operating environment. Most importantly, you’ll be motivated by the opportunity to contribute to a regulatory system that helps reduce gambling harm, protects consumers and supports safer online environments for New Zealanders. Experience in one or more of the following areas would be highly valued:

• Regulatory compliance and enforcement
• Consumer protection and harm minimisation
• Licensing and regulatory decision-making
• Investigations, complaints management or intelligence gathering
• Regulating online environments
• Gambling, financial services or payments sectors
• Data analysis and reporting
• Advertising, marketing or digital platforms
• International collaboration and stakeholder engagement

You’ll also demonstrate:

• The ability to interpret legislation and apply it in an operational context
• Strong analytical skills and sound decision-making ability
• Excellent written and verbal communication skills
• Confidence engaging with and influencing a diverse range of stakeholders
• Strong digital literacy and the ability to work effectively in online environments
• Initiative, adaptability and a continuous improvement mindset
• A relevant tertiary qualification or equivalent experience

For you |Mŋˈ

Here in Regulatory Services, staff have access to a range of professional development opportunities, excellent technology support, and the opportunity to work with subject matter that is interesting, challenging, and has a real-world impact.

We are an equal opportunity employer that values diversity and inclusion. We recognise a diverse workforce contributes to better business outcomes. We are committed to creating a workplace where all employees have equal access.

The appointing range for this role is$81,312 - $101,188.

Applications close:5pm, Sunday 1 November 2026.

If you have any questions, please email Jayden Vallabh - [e-mail]