Recovery Faciliator

New Zealand Health Group; Taupo; On-site; NZD 30,000 - 39,000; Full time

Job summary

Mental Health NZ Southern Lakes in Taupo is seeking a dedicated Mental Health Recovery Facilitator to join our respite service. This casual role supports whaiora from the Southern Lakes region and offers a nurturing environment focused on independence and community connection.

You will meet the requirements, including a Mental Health Support Work Level 3 and willingness to progress to Level 4, a NZ driver's license, and the ability to work a 24/7 rotating roster.

Qualifications

• Must hold Mental Health Support Work Level 3 or higher and be willing to progress to Level 4 within 12 months.
• Demonstrated ability to work both independently and as part of a small, dedicated team.
• Experience supporting people with mental health and addictions in a recovery-focused setting.

Responsibilities

• Empower whaiora to lead their recovery journeys and build independence.
• Foster connections with community networks and whānau.
• Deliver person-centred support for daily living and mental health needs.
• Maintain accurate documentation and uphold Te Tiriti o Waitangi principles.
• Hold a small caseload and provide flexible, compassionate care.

Skills

Team player

Attention to detail

Documentation skills

Independent worker

Education

Mental Health Support Work Level 3

Level 4 qualification in Health and Wellbeing

Job description

Join Our Team at Mental Health NZ Southern Lakes!

Make a Difference Every Day at Our Respite Service in Taupo

• Casual position
• Must have a Mental Health Support Work (Level 3) and be willing to work towards Level 4 within the next 12 months

Are you passionate about helping people on their wellbeing journey?

At Mental Health NZ, we believe in the power of compassion, resilience, and community. We are dedicated to creating an inclusive workplace that celebrates and values diversity, reflecting the communities we serve. If you are driven by a desire to make a real impact in the lives of others, we want you on our team!

Who we are | Ko wai mātou

Mental Health NZ is part of New Zealand Health Group. Our vision is to enhance the wellbeing of New Zealanders by supporting tangata whaiora to determine and realise their goals and aspirations. We partner with people, their whānau and wider networks to provide high-quality supports that build on strengths. We are committed to Te Tiriti o Waitangi and equitable outcomes for Māori.

We are seeking a dedicated Mental Health Recovery Facilitator to join our team in Taupo. This is a casual position that offers the opportunity to support whaiora from the Southern Lakes region of Taupo, Turangi, and Mangakino. Our Taupo Respite service provides a four-bed crisis and planned respite, offering a nurturing environment focused on building independence and community connection.

In this role, you will:

• Empower tangata whaiora to lead their own recovery journeys.
• Foster community and whānau networks.
• Support individuals to develop strengths and resilience.
• Support greater autonomy and life satisfaction.
• Uphold Te Tiriti o Waitangi in daily practice and advocate for equitable outcomes for Māori
• Hold a small caseload and deliver person-centred support for mental health, daily living, and independence

You are a compassionate, resilient individual who thrives in a dynamic, team-based environment. Your genuine passion for supporting people experiencing mental health challenges sets you apart.

To be successful, you will need:

• The ability to work independently and as part of a small, tight-knit team.
• Flexibility and reliability to work on a 24/7 rotating roster (including weekends and night shifts)
• A Level 4 qualification in Health and Wellbeing (or equivalent), or a willingness to work toward one.
• A full New Zealand driver's license.
• National Certificate in Mental Health Support Work (at least Level 3) or equivalent (and willingness to undertake Level 4 within the first year of employment).
• Experience working with people with mental health and addictions issues.
• Team player with the ability to work autonomously.
• Attention to detail with excellent documentation skills.
• Full NZ driver's license and clean Police check.

At Explore Mental Health, you will join a diverse team that values equity, inclusion, and staff wellbeing. You will be supported to learn, grow, and deliver work that genuinely improves lives.

Only suitable candidates will be contacted for interview and applications will be reviewed as they are received, therefore resulting in the role closing early if the right applicant is found.

Applicants for this position must be a NZ Resident/Citizen or have a valid NZ work permit