Ranger (Visitor Centre) - Arthur'S Pass | Tūtei (Fixed Term)

CGR Services; Christchurch; On-site; NZD 61,000 - 67,000; Full time

Job summary

Department of Conservation (DOC) in Arthur’s Pass is seeking a Visitor Centre team member to provide expert information on conservation, recreation, safety and local conditions. You’ll help visitors connect with Aotearoa’s natural and cultural heritage from a base in the heart of the Southern Alps.

The role involves coordinating bookings for huts/campgrounds, sharing Tangata Whenua stories, promoting merchandise and delivering safety messages.

Qualifications

• Experience in a visitor centre, tourism, retail, sales, or other customer-facing environment.
• Strong interpersonal and communication skills, with the ability to build positive relationships and work effectively as part of a team.
• The ability to remain organised and maintain high standards in a busy environment.
• An interest in conservation and the outdoors, with knowledge of Arthur's Pass National Park an advantage.
• Confidence using computer systems and learning new technology.
• The ability to communicate safety information clearly and positively.
• Availability to work weekends and public holidays.
• A current full New Zealand driver’s licence.

Responsibilities

• Providing up-to-date information on recreation opportunities, conservation projects, weather, safety, and track and hut conditions.
• Liaising with field staff to ensure accurate visitor information.
• Sharing the stories and cultural heritage of Tangata Whenua and Aotearoa.
• Managing bookings for DOC huts and campgrounds and issuing hunting permits.
• Promoting and selling retail merchandise.
• Delivering clear and positive visitor safety messages.
• Supporting media, communications, and community engagement initiatives.

Skills

Visitor centre experience

Interpersonal skills

Organization

Conservation interest

Computer literacy

Safety communication

Weekend availability

NZ driver’s licence

Job description

If you love people, nature, and keeping things running smoothly, keep reading...

Fixed Term opportunity - till end of March 2027 | Based in Arthur's Pass

Salary Range $61,189 - $67,446, salary dependent on experience

Live and work in the heart of Arthur's Pass, connecting people with nature every dayOur vision : Nature is thriving in Aotearoa | Te Oranga o te Ao Tūroa Mō te tūranga | About the roleAs the welcoming face of Te Papa Atawhai, our Visitor Centre team creates memorable experiences for visitors from around the world. You'll provide expert advice on conservation, recreation, and safety across Arthur's Pass National Park, and the wider Canterbury region. Based in the heart of the Southern Alps / Kā Tiritiri o te Moana, this is a rewarding opportunity to connect people with New Zealand's unique natural and cultural heritage.

Click here for the Role Description

The position will be focussed on :

• Providing up-to-date information on recreation opportunities, conservation projects, weather, safety, and track and hut conditions.
• Liaising with field staff to ensure accurate visitor information.
• Sharing the stories and cultural heritage of Tangata Whenua and Aotearoa.
• Managing bookings for DOC huts and campgrounds and issuing hunting permits.
• Promoting and selling retail merchandise.
• Delivering clear and positive visitor safety messages.
• Supporting media, communications, and community engagement initiatives.

Our Visitor Centre operates seven days a week. This role works a five days on, two days off roster and includes working both Saturday and Sunday. DOC shared accommodation may be available for the successful candidate through a tenancy agreement. Please note that pets are not permitted in DOC accommodation, as it is located within the National Park.

Ngā pūkenga me ngā wheako | Skills and experience

This is a varied and fast-paced role that requires flexibility, initiative, and a passion for helping visitors connect with our natural environment. We're keen to hear from you if you have some of the following :

• Experience in a visitor centre, tourism, retail, sales, or other customer-facing environment
• Strong interpersonal and communication skills, with the ability to build positive relationships and work effectively as part of a team
• The ability to remain organised and maintain high standards in a busy environment
• An interest in conservation and the outdoors, with knowledge of Arthur's Pass National Park and the surrounding area an advantage
• Confidence using computer systems and learning new technology
• The ability to communicate safety information clearly and positively
• Availability to work weekends and public holidays
• A current full New Zealand driver's licence

He aha ngā pāinga mōu? | What's in it for you?

DOC is committed to a culture where everyone can participate, thrive, and grow. We're driven by our values and behaviours, and are working towards being an organisation that is diverse, equitable, and inclusive by default.

Salary : $61,189 - $67,446, depending on skills and experience.

Eligibility : You must hold a valid NZ work visa that covers the duration of employment.

Please note, we are not engaging with recruitment agencies for this role.

Rā whakakapi | Applications close at 11 : 59 pm on Tuesday 15th September.

Me he pātai anō, whakapā mai | For further enquiries, please contact Leeza Young, Senior Recruitment Advisor, [e-mail]