Quality Systems & Document Coordinator

UNAVAILABLE; Dunedin, Balclutha; On-site; NZD 42,000 - 65,000; Part time

Benefits offered by this job

Health and Life Insurance

26 weeks gender-neutral paid parental/

Job summary

Danone NZ is seeking a Quality Systems & Document Coordinator for our Balclutha site. The role focuses on document control, training coordination, and ensuring compliance with local and global quality standards.

A structured, collaborative, and detail‑oriented approach is essential to succeed. You will oversee document management across teams, drive audit readiness, and support continuous improvement initiatives in a highly regulated manufacturing environment.

Qualifications

• A relevant tertiary qualification in science, quality, food technology, or a related field, or equivalent industry experience.
• Previous experience within quality assurance, manufacturing, compliance, dairy, infant nutrition, pharmaceutical, or food production environments.
• Strong document control, quality systems, or compliance coordination experience.
• Excellent organisational and stakeholder management skills.
• High attention to detail and a commitment to accuracy.
• Advanced Microsoft Office skills, particularly Excel.
• Knowledge of food safety and regulatory requirements within manufacturing environments.
• The ability to work independently whilst building effective cross-functional relationships.

Responsibilities

• Own document control processes by maintaining controlled document registers, version control, distribution, archiving, and obsolescence activities.
• Drive compliance through effective management of quality and food safety documentation systems.
• Coordinate training activities for the Quality team, ensuring training requirements are tracked, maintained, and reported.
• Support regulatory requirements by managing documentation updates and facilitating implementation of MPI and other compliance-related changes.
• Be the key point of contact for global quality documentation and site document management systems.
• Champion audit readiness by supporting internal and external audits relating to quality systems, training, and document control.
• Manage records effectively through oversight of electronic and physical document storage, retrieval, and retention processes.
• Collaborate across departments to ensure documentation requirements are understood, implemented, and maintained.
• Provide coaching and guidance to document system users on procedures, best practices, and compliance expectations.
• Monitor quality training compliance using reporting tools and communicate progress to key stakeholders.
• Support continuous improvement initiatives across quality systems and documentation processes.
• Contribute to special projects that strengthen site quality, food safety, and compliance performance.

Skills

Document control

Quality systems

Compliance coordination

Stakeholder management

Attention to detail

Independent working

Education

Science/Quality or Food Technology qualification

Tools

Excel

Job description

Short Intro and About the Job

Join us at Danone, where your work touches lives and contributes to a healthier world. As a global leader with a unique health-focused portfolio in food and beverages, we are driven by a mission to bring health through food to as many people as possible. Embedded in our culture is a profound sense of purpose and a commitment to innovation, sustainability, and community. At Danone, we believe in the power of our people, and we are dedicated to creating an environment where our core values of humanism, openness, enthusiasm, and proximity lead the way to achieve our goals.

Mō te Tūranga - About the Job

Make a meaningful impact behind the scenes of quality, compliance, and food safety.

We are seeking a Quality Systems & Document Coordinator to join our Quality & Food Safety team at our Balclutha manufacturing site. This is an exciting opportunity for a highly organised and detail-oriented professional who thrives on creating structure, improving systems, and ensuring critical documentation and training processes are effectively managed. In this role, you will play a central part in supporting our quality and food safety objectives by overseeing site document control processes, coordinating quality training activities, and ensuring compliance with both local and global quality standards. You will act as a key point of contact for quality documentation, collaborating across multiple teams to drive effective document management, maintain regulatory compliance, and support continuous improvement initiatives. Working within a highly regulated manufacturing environment, you’ll have the opportunity to influence quality outcomes, support audit readiness, and help ensure our systems remain robust, efficient, and fit for purpose. If you enjoy working across stakeholders, managing multiple priorities, and making a tangible impact on quality and compliance, we’d love to hear from you. This is a permanent, part-time position based at our Balclutha manufacturing facility.

About You

Mōu - About You

You’ll bring quality systems experience, strong organisational skills, and a passion for maintaining high standards. Your day‑to‑day will be varied and collaborative, with opportunities to support key quality and compliance initiatives across the site. You will:

• Own document control processes by maintaining controlled document registers, version control, distribution, archiving, and obsolescence activities.
• Drive compliance through effective management of quality and food safety documentation systems.
• Coordinate training activities for the Quality team, ensuring training requirements are tracked, maintained, and reported.
• Support regulatory requirements by managing documentation updates and facilitating implementation of MPI and other compliance-related changes.
• Be the key point of contact for global quality documentation and site document management systems.
• Champion audit readiness by supporting internal and external audits relating to quality systems, training, and document control.
• Manage records effectively through oversight of electronic and physical document storage, retrieval, and retention processes.
• Collaborate across departments to ensure documentation requirements are understood, implemented, and maintained.
• Provide coaching and guidance to document system users on procedures, best practices, and compliance expectations.
• Monitor quality training compliance using reporting tools and communicate progress to key stakeholders.
• Support continuous improvement initiatives across quality systems and documentation processes.
• Contribute to special projects that strengthen site quality, food safety, and compliance performance.

To be successful, you will ideally have:

• A relevant tertiary qualification in science, quality, food technology, or a related field, or equivalent industry experience.
• Previous experience within quality assurance, manufacturing, compliance, dairy, infant nutrition, pharmaceutical, or food production environments.
• Strong document control, quality systems, or compliance coordination experience.
• Excellent organisational and stakeholder management skills.
• High attention to detail and a commitment to accuracy.
• Advanced Microsoft Office skills, particularly Excel.
• Knowledge of food safety and regulatory requirements within manufacturing environments.
• The ability to work independently whilst building effective cross-functional relationships.

About Us, We offer and What's next

Mō Mātou - About Us

At Danone, we aim to inspire healthier and more sustainable eating and drinking practices, in line with our Vision - Danone, One Planet. One Health. We operate across four business lines: Essential Dairy and Plant-Based Products, Waters, Early Life Nutrition, and Medical Nutrition. Our headquarters is in France, we have offices in 55 countries across the globe and our products are sold in over 120 markets. We have been around for more than a century and are proud owners of some of the best-known brands worldwide including favourites like YoPro, Activia, Aptamil and Karicare. Located in the beautiful vista of Greenfield, just 20 minutes from Balclutha in the South Otago region, Danone Nutricia NZ’s spray drying plant employs state-of-the-art European technology to manufacture and package high-quality nutritional powders. Our farm-fresh quality NZ milk is collected, delivered, and processed daily, ensuring only the best for our consumers. Our operation prides itself on delivering the finest food and ingredients to support the health and wellbeing of consumers worldwide. Visit our website WE ARE DANONE to learn more about us.

Ā Mātou Whakarato – We Offer

We truly value our Danoners and strive to make their experience exceptional by creating a positive and fulfilling environment for everyone. Our unique benefits are designed to enhance lives and provide genuine value.

• A high-performing, collaborative team culture.
• Diverse and inclusive work environment.
• Personalised learning and development opportunities.
• Competitive Total Reward package including:
  • Health and Life Insurance for all permanent and eligible fixed‑term employees.
  • 26 weeks gender-neutral paid parental leave.
  • Employee Share Subscription Plan after 12 months of service.
  • Performance and development review programmes.
  • Access to global learning and career opportunities within Danone.

Diversity, Equity and Inclusion (DEI)

We proudly affirm that we are an Equal Employment Opportunity employer, and our ambition is to foster an INCLUSIVE & DIVERSE workplace where all Danoners can bring their uniqueness to contribute to business results. Our commitment to DEI ensures that all qualified individuals receive fair consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability at our company.