Quality Manager

Abbott; Pokeno; On-site; NZD 120,000 - 160,000; Full time

Benefits offered by this job

Comprehensive medical insurance

Wellbeing support

Competitive rewards

Job summary

Abbott is a global healthcare leader seeking a Quality Manager to lead the site’s Quality Management System, ensuring compliance, risk management, and continuous improvement across the site. You will partner with operations and regulatory teams to uphold food safety and quality, drive audits, and lead the Compliance Specialists while delivering safe, high-quality products at Abbott.

Based in New Zealand at Pokeno and RPD sites, the role requires RMP and FSSC 22000 involvement, HACCP governance,

Qualifications

• Bachelor's degree in a scientific or technical discipline or equivalent.
• Experience in dairy nutritional/infant formula manufacturing within an RMP is strongly preferred.
• Must obtain and maintain Abbott certification.
• Strong judgment, problem-solving, and decision-making skills.
• Effective written and verbal communication and strong interpersonal skills.
• Well-organized and tech-savvy.
• Excellent regulatory local knowledge related to the role.

Responsibilities

• Lead and maintain the site's QMS in line with RMP and FSSC 22000.
• Act as RMP Programme Owner managing amendments, reports, product dispositions, and MPI communications.
• Lead HACCP and PRP governance for food safety.
• Oversee traceability, recalls, and compliance verification.
• Drive food safety governance and continuous improvement.
• Coordinate audits and ensure audit readiness.
• Provide leadership and coaching to Compliance Specialists.
• Improve food safety and quality systems through risk management and improvement initiatives.
• Ensure compliance with health, safety, and environmental policies.

Skills

Communication skills

Problem solving

Decision making

Tech savvy

Education

Bachelor's degree in a scientific or technical discipline

Job description

Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.

Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands, including Similac®, PediaSure®, Pedialyte®, Ensure® and Glucerna®, to help get the nutrients they need to live their healthiest life.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to :

• Career development with an international company where you can grow the career you dream of.
• Benefits that support you and your family to stay healthy, financially secure, and supported throughout life's journey, including comprehensive medical insurance coverage, wellbeing support, and competitive rewards that recognize your contributions.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

The Opportunity

As the Quality Manager, you will be responsible for overseeing the site's Quality Management System (QMS), ensuring it remains effective, compliant, and aligned with business requirements. The role provides leadership in the management of quality and compliance programmes, risk management, auditing and continuous improvement activities, while supporting the delivery of safe, high-quality products. Through collaboration with operations teams and regulatory stakeholders, you will drive a strong culture of food safety, quality, compliance and operational excellence across the site.

What You'll Do

• Lead and maintain the site's QMS ensuring compliance with Risk Management Programme (RMP) requirements, FSSC 22000 standards, customer requirements, and applicable legislation.
• Act as the RMP Programme Owner, including management of RMP amendments, exception reporting, product dispositions, regulatory submissions, and communications with Ministry for Primary Industries (MPI) and other regulatory authorities.
• Lead the HACCP Programme and oversee Prerequisite Programme (PRP) governance, ensuring food safety hazards, controls, and programme reviews remain effective and compliant.
• Manage traceability and recall preparedness, including oversight of traceability systems, mock recalls, and compliance verification activities.
• Lead food safety governance and performance review processes, including Food Safety Meetings, compliance reporting, risk assessment, and continuous improvement initiatives.
• Serve as the primary contact for customer, certification, and regulatory audits, ensuring audit readiness, facilitation, and timely close-out.
• Provide day-to-day leadership, coaching, and oversight of Compliance Specialists.
• Drive continuous improvement of food safety and quality systems through the management of food safety risks, shut-down and start-up control plans, and compliance trends.
• Meet the requirements of the RMP and FSSC 22000 Food Safety Management System by complying with all applicable food safety, quality, regulatory and company procedures to ensure business objectives and customer requirements are achieved.
• Comply with all relevant company Occupational Health, Safety and Environmental policies, procedures, and work practices with the intent of preventing or minimising accidental exposures to self, colleagues and/or the environment.
• Promote a standard of excellence for quality and customer focus at Abbott.
• Uphold the Abbott Code of Business Conduct.
• Live our Abbott Values : Pioneering, Achieving, Caring and Enduring.

Requirements

• Bachelor's degree in a scientific or technical discipline, or an equivalent combination of education and work experience.
• Demonstrated experience in dairy nutritional and/or infant formula manufacturing, operating within an RMP, is strongly preferred.
• It is a requirement of your role to obtain and maintain certification as specified by Abbott.
• Demonstrates strong judgment, problem-solving, and decision-making skills.
• Communicates effectively (written and verbal) with strong interpersonal and consulting ability.
• Well-organized and tech-savvy.
• Excellent technical and regulatory local knowledge as it relates to the role.

Location :

This position will be based across Pokeno and RPD sites.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.

Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.