Quality Improvement Lead, Northern - NPHS

Health New Zealand | Te Whatu Ora; Auckland; On-site; NZD 95,000 - 130,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking a Quality Improvement Lead for the Northern region to strengthen quality and continuous improvement, with a focus on immunisation and primary care. You will lead teams, embed evidence-based practice and drive sustainable changes that improve services and outcomes for communities.

You will work across diverse stakeholders, applying a practical, evidence-informed approach to build capability and foster a culture of continuous improvement.

Qualifications

• Proven experience in quality improvement, continuous improvement or service improvement.
• Strong analytical and problem-solving skills, with the ability to identify opportunities for improvement.
• Experience leading and supporting improvement initiatives from planning through to implementation.
• Excellent relationship-building, facilitation and communication skills.
• The ability to influence, coach and support others to build quality improvement capability.

Responsibilities

• Lead meaningful quality improvement initiatives that strengthen services and outcomes.
• Build capability and embed a culture of continuous improvement across the Northern region.
• Collaborate with diverse teams and stakeholders to turn evidence and insights into sustainable change.
• Provide leadership and expertise to support effective quality improvement approaches.
• Help teams identify opportunities, embed good practice and achieve meaningful improvements in services.

Skills

Quality improvement

Stakeholder engagement

Data analysis

Facilitation

Change management

Job description

Quality Improvement Lead, Northern - NPHS

• Lead meaningful quality improvement initiatives that strengthen services and outcomes
• Build capability and embed a culture of continuous improvement across the Northern region
• Collaborate with diverse teams and stakeholders to turn evidence and insights into sustainable change

Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders. We provide essential hospital, specialist, and community health services across 80+ locations - from large urban centres to rural towns and remote communities. Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.

About the Role

As Quality Improvement Lead, you'll play a key role in strengthening quality and continuous improvement across the Northern region with a focus on immunisation and primary care. You'll provide leadership and expertise to support effective quality improvement approaches, helping teams identify opportunities, embed good practice and achieve meaningful improvements in the services they deliver.

This is an opportunity to work collaboratively with a range of teams and stakeholders, using your quality improvement expertise to influence change and support better outcomes. You'll bring a practical, evidence-informed approach and help build capability and a strong culture of continuous improvement.

About the Service

The National Public Health Service (NPHS) within Health New Zealand - Te Whatu Ora works towards Pae Ora (healthy futures for all) by engaging with the wider determinants that impact people's health, focusing on oranga/wellbeing, prevention, protection, and population-level intervention. We are connected across boundaries to deliver public health services that are nationally planned, regionally delivered and locally tailored.

About you

You'll be an experienced quality improvement professional who can turn evidence and ideas into practical, sustainable improvements. You'll be confident working collaboratively across teams, building strong relationships and influencing others to strengthen quality and improve outcomes.

You will bring:

• Proven experience in quality improvement, continuous improvement or service improvement.
• Strong analytical and problem-solving skills, with the ability to identify opportunities for improvement.
• Experience leading and supporting improvement initiatives from planning through to implementation.
• Excellent relationship-building, facilitation and communication skills.
• The ability to influence, coach and support others to build quality improvement capability.
• A collaborative, pragmatic approach and confidence working with a range of stakeholders.
• A commitment to equity, quality and better outcomes for the communities we serve.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Job details

Job Reference:

Job Reference: HNZ/1950554

Location:

North Island - Auckland - Central Auckland

Job type:

Job type: Permanent Full time

Expertise:

Non-clinical - Quality and Risk - Quality and Risk