Programme Manager

Datacom; Auckland; Hybrid; NZD 150,000 - 200,000; Full time

Benefits offered by this job

Remote working

Flexi-hours

Professional development courses

Social events

Job summary

Datacom is seeking an experienced Programme Manager to drive high‑impact initiatives across Australia and New Zealand. You will lead complex programmes from inception to delivery, owning scope, timelines, budgets, and stakeholder expectations.

Datacom emphasizes AI-enabled delivery, ensuring customer outcomes meet quality and value standards. This pivotal role offers wide exposure across multi‑platform IT environments and cross‑functional teams.

Qualifications

• Experience managing programmes in a customer environment and delivering technology and business transformation initiatives.
• Strong ability to influence executives, manage multiple projects, and align diverse workstreams.
• Proven track record of delivering large, complex programmes in consulting or client environments.

Responsibilities

• Deliver exceptional outcomes for customers and oversee governance & delivery across complex IT environments.
• Lead design, planning and scheduling for applications and infrastructure projects, ensuring timelines align with requirements.
• Define and manage resources, budgets, approvals, and track financial performance and benefits realization.
• Identify risks, issues and changes; manage change plans and assess business impact.
• Build and maintain strong stakeholder relationships and manage vendor contracts.
• Oversee business continuity planning and health & safety compliance within the function.
• Lead software development phases from requirements through implementation.

Skills

Programme management

Stakeholder management

Financial governance

Leadership & team building

AI project delivery

Tools

Agile

Waterfall

Hybrid delivery

Job description

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

Description

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About The Role (your Why)

Datacom is a trusted delivery partner across New Zealand and Australia, delivering cutting-edge solutions that are transforming industries. We’re looking for an experienced Programme Manager to drive these high-impact initiatives.

In this role, you’ll lead complex programmes from inception through to delivery, ensuring customer outcomes meet the highest standards of quality, value, and performance. You may work alone on a project or be part of a larger delivery team. Regardless, you’ll own managing scope, timelines, budgets, and stakeholder expectations to deliver exceptional results.

Our customers rightly expect us to be a leader in the AI field, so your knowledge around using AI to deliver technology projects is valued. This is a pivotal role at an exciting time for Datacom, offering the opportunity to shape the future of AI delivery across the region.

What You’ll Do:

As a Programme Manager, you will be required to:

• Delivery exceptional outcomes for our customers.
• Oversee the project governance & delivery, establishing and managing effective project operations, ensuring quality deliveries across complex, multi-platform IT environments.
• Lead project design, planning, and scheduling activities for applications and infrastructure projects, maintaining alignment with agreed timelines and customer requirements.
• Define, source, and manage project resources; prepare and monitor budgets, secure approvals, and track financial performance and benefit realization.
• Identify and control project risks, issues, dependencies, and scope changes; manage change plans and assess business impacts.
• Build strong stakeholder relationships, exceed expectations through effective communication, and manage vendor contracts and agreements.
• Oversee the business continuity planning within the functional area, including development, review, testing, and training; ensure health and safety compliance in line with company policy.
• Manage project teams, provide guidance within company policies, and oversee phases of software development from requirements analysis to implementation.

Due to the dynamic nature of the IT industry and the diverse challenges involved in delivering competitive products and services to our clients, it’s important to gain experience across different areas of the business where possible. As a result, you may be required to take on a variety of roles within Datacom to meet business needs and broaden your understanding.

What You’ll Bring:

We are seeking a resilient and adaptable team player to manage multiple mid to large-sized projects, who can bring a dynamic element to our existing professional project management capability.

You will have:

• Experience managing programmes in a customer environment. Any understanding of regulatory, compliance, and risk frameworks is advantageous.
• Demonstrated ability to deliver technology and business transformation initiatives in complex political environments.
• Self-motivated with a strong focus on delivering exceptional business and customer outcomes across multiple projects and initiatives.
• Proven experience managing large, complex programmes in consulting or customer environments, ideally spanning multiple workstreams and platforms.
• Ability to build, lead, and inspire collaborative programme teams, aligning diverse projects to achieve strategic organisational goals.
• Broad and deep understanding of technical software development, implementation programmes, and interrelated technology dependencies.
• Experience in managing AI-related programmes is advantageous, but adaptability and a willingness to learn and pivot in emerging technology areas is essential.
• Exceptional communication and stakeholder management skills, with the ability to influence and tailor messaging for executives, technical teams, and business leaders.
• Strong financial governance capabilities, including managing programme budgets, tracking benefits realisation, and understanding cost, utilisation, and revenue impacts.
• Familiarity with multiple delivery frameworks such as Agile, Waterfall, and hybrid approaches, and the ability to apply them effectively at programme level.

Why Join Us Here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.