Programme Coordinator

Ministry of Social Development NZ; Christchurch; On-site; NZD 70,000 - 84,000; Full time

Job summary

The Ministry of Social Development NZ in Christchurch seeks a Programme Coordinator. This full-time, permanent role connects MSD clients with employment-related programmes and services across regional offices and Canterbury service centres.

You will source and manage referrals from frontline Case Manager teams, outreach to place participants into programmes, organise recruitment seminars, and liaise with providers to monitor performance.

Qualifications

• Strong communication skills (written and verbal).
• Ability to influence in marketing and storytelling.
• Teamwork and collaboration to achieve targets.
• Evidence of problem-solving and seeing the bigger picture.
• Time management and organisational skills required to meet deadlines.
• Experience building and maintaining stakeholder relationships.
• Holds a current valid New Zealand Full driver license.

Responsibilities

• Marketing our programme opportunities to clients and frontline teams.
• Managing the client referral system and coordinating next steps post-programme.
• Organising and delivering recruitment seminars for programmes.
• Liaising with programme providers and other stakeholders to maintain relationships.
• Monitoring programme performance and advising on improvements.

Skills

Strong communication

Marketing storytelling

Teamwork

Problem-solving

Time management

Stakeholder relationships

NZ driver's license

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Ministry of Social Development NZ – Christchurch, South Island

$69,519 - $84,041 a year

Full time, Permanent

17h ago , from Ministry of Social Development

• Permanent | Full-Time – 37.55 hours per week
• Based in Regional Office (CBD) and Canterbury MSD Service Centres
• Salary range: $69,519 - $84,041

What you’ll need to succeed | Ko tō āhua

• Strong communication skills (Written and verbal including presenting to groups).
• Ability to influence in marketing and storytelling.
• Teamwork and working collaboratively to achieve targets.
• Evidence of problem-solving skills and ability to see the bigger picture.
• Self-management – your time management, ability to focus on a deadline and organisational skills will be in demand.
• Experience building and maintaining relationships with stakeholders.
• Holds a current valid New Zealand Full driver license.

Salary | Utu-ā-tau: $69,519.00 - $84,041.00

The Ministry of Social Development (MSD) is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.

We provide social policy advice to government, and assistance including income, employment and housing support to people of all ages, families, whānau and communities.

As a Te Tiriti o Waitangi partner, we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.

Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

• Permanent | Full-Time – 37.55 hours per week
• Based in Regional Office (CBD) and Canterbury MSD Service Centres
• Salary range: $69,519 - $84,041

About the role | Mō te tūnga

The Programme Coordinator is a critical role that connects MSD clients with MSD’s employment-related programmes and services. Our high-performing Programme Coordinators are responsible for sourcing and managing client referrals from our frontline Case Manager teams, and through direct client outreach, to get the right people into our employment programmes.

Reporting to the Regional Contract Manager, this role involves:

• Marketing our programme opportunities directly to clients, and to our front-line teams using a variety of approaches: via presentations, face to face, outbound calling, our online portal and internal website and flyers.
• Managing the client referral system, monitoring referrals and troubleshooting, and connecting participants with next steps post-programme.
• Organising and delivering recruitment seminars for programmes in MSD sites.
• Liaising with programme providers, national office colleagues and other stakeholders, providing a high standard of relationship management.
• Monitoring programme performance and advising the Regional Contract Manager about potential issues or opportunities for improvement.

You will help advise our Job seekers about courses and programmes which help them identify their natural potential, learn new skills, and prepare them for employment.

You will be primarily based at MSD Service Centres (location TBD) where you will interact with our own people, Providers, Community groups and other key stakeholders, providing information and support. Approximately one day per week you will be based at Regional office.

It's interesting and varied work – In addition to our Core Employment Placement Service programmes, we have a wide range of Programmes from helping people to manage their mental health, advice on personal presentation and help with clothing for interviews, along with all the support available for getting ready for work, CV and interview preparation, industry specific courses e.g. Contact Centre, Project Management, Customer Service, Construction, Hospitality etc.

What you’ll need to succeed | Ko tō āhua

• Strong communication skills (Written and verbal including presenting to groups).
• Ability to influence in marketing and storytelling.
• Teamwork and working collaboratively to achieve targets.
• Evidence of problem-solving skills and ability to see the bigger picture.
• Self-management – your time management, ability to focus on a deadline and organisational skills will be in demand.
• Experience building and maintaining relationships with stakeholders.
• Holds a current valid New Zealand Full driver license.

Salary | Utu-ā-tau: $69,519.00 - $84,041.00

Applications close | Ka kati ngā tono hei te: Wednesday, 9th September 2026

About us | Mō mātou

The Ministry of Social Development (MSD) is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.

We provide social policy advice to government, and assistance including income, employment and housing support to people of all ages, families, whānau and communities.

As a Te Tiriti o Waitangi partner, we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.

Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

Joining us | Ko te hono mai

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.

We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. You can find out more about our values here.

If you have any support or accessibility requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.