Processing Officer - Students Allowances [Temp | One North]

PERSOL; Queenstown; On-site; NZD 50,000 - 70,000; Full time

Job summary

A leading innovative company in New Zealand is seeking a candidate to handle scholarship processes, including managing claims and recruitment. The ideal applicant should have a diploma in Human Resources or a related field, strong proficiency in Microsoft Office, and the ability to multitask effectively. This role emphasizes detailed communication and the handling of sensitive information in a fast-paced environment.

Qualifications

• Tech-savvy with good proficiency in Microsoft Office and technology tools.
• Meticulous with details and able to maintain confidentiality.
• Strong aptitude to learn quickly and adapt to new skills.

Responsibilities

• Ensure all mailbox queries are attended to within stipulated timeline.
• Processing airfare and scholar gathering claims for various programs.
• Screen and verify applicants to ensure eligibility.

Skills

Proficiency in Microsoft Office

Familiarity with SAP or other HR Systems

Good communication and interpersonal skills

Ability to multitask

Education

Diploma in Human Resources, Business or relevant discipline

Tools

Microsoft Excel

Job description

P-Serv is partnering our Client, a leading name in innovation process and we are looking for talents to be a part of the team!

Core Duties

• Ensure all mailbox queries are attended to within stipulated timeline
• Provide cross-function team coverage

Processing of Claims to Scholars

• Processing airfare, conference, immigration Health Surcharge (HIS) and scholar gathering claims for various scholar programs within stipulated timeline

Processing of Payments to Universities

• Track and process tuition fees to local and overseas universities
• Submission of scholar listing to universities twice yearly during new scholar intake

Monitoring Management

• Disburse thesis/defense allowances to scholars
• Trigger and track progress report collection and update late submissions across various scholarship programme
• Update database with students' progress, exam results and ensure proper documentation for e-filing
• Monitor and verify document submissions in the portal
• Track thesis submission and remind scholars to request PhD extensions if needed
• Verify flight itinerary/invoice for return trips and ensure compliance with funding guidelines
• Prepare funding support letters upon requests
• Process and verify trip claims and submissions according to guidelines

Recruitment – Scholarship

• Screen and verify applicants to ensure eligibility and completeness of applications
• Schedule and coordinate interviews with first-round and final-round interview panels
• Prepare and distribute interview materials to panel members and candidates
• Collect and assess interview feedback, ensuring accurate data entry into the system
• Prepare scholarship offer packages and track acceptance, updating relevant databases
• Coordinate pre-deed signing documents, including verification of supporting materials
• Manage Deed Signing sessions, ensuring all necessary documentation is prepared and filed
• Update and maintain scholar records, including onboarding and administrative queries

Job Requirement

• Diploma Human Resources, Business or relevant discipline
• Tech-savvy with good proficiency in Microsoft Office and technology tools (Note: Excel skills such as vlookup and pivot tables are important)
• Experience with SAP or other leading HR Systems preferably
• A good team player, possess a cheerful personality and a positive attitude
• Meticulous with details, good communication and interpersonal skills
• Strong aptitude to learn quickly, pick up new skills and adaptable
• Able to multitask and handle high volume of work
• Able to maintain confidentiality and sensitivity in the management of work

Mon – Thu, 8.30am – 6pm ; Fri, 8.30am - 5.30pm

Nearest MRT – One North