Premium Lounge Operations Leader – Christchurch

Compass Group New Zealand; Christchurch; On-site; NZD 60,000 - 80,000; Full time

Job summary

A leading food service provider in Christchurch Airport seeks a dynamic Service Operations Manager to oversee exceptional food and customer service. You will lead a high-performing team, manage budgets, and ensure compliance with health and safety standards. Ideal candidates will have operational leadership experience in hospitality, strong commercial acumen, and exceptional communication skills. Enjoy benefits including training, career pathways, and performance recognition in a supportive work environment.

Benefits

Training & Development

Career Pathways

Recognition

Health & Safety

Discounts

Site-Specific Perks

Qualifications

• Experience in operational leadership within hospitality or services.
• Ability to manage budgets and identify growth opportunities.
• Understanding of health, safety, and food hygiene practices.
• Exceptional communication and interpersonal skills.

Responsibilities

• Oversee the delivery of food, beverage, and customer service.
• Build and maintain strong client relationships.
• Lead and develop a high-performing team.
• Manage budgets and financial performance.
• Ensure compliance with health and safety regulations.

Skills

Operational leadership experience

Strong commercial acumen

Communication skills

Customer service passion

Health and safety knowledge

Education

Relevant certifications or qualifications

Tools

Systems and reporting tools

Job description

A leading food service provider in Christchurch Airport seeks a dynamic Service Operations Manager to oversee exceptional food and customer service. You will lead a high-performing team, manage budgets, and ensure compliance with health and safety standards. Ideal candidates will have operational leadership experience in hospitality, strong commercial acumen, and exceptional communication skills. Enjoy benefits including training, career pathways, and performance recognition in a supportive work environment.