Policy Manager | Consumer Policy

Ministry of Business, Innovation and Employment; Wellington; On-site; NZD 165,000 - 247,000; Full time

Job summary

MBIE in Wellington CBD seeks an experienced policy leader to join as Consumer Policy Manager. Shape the future of consumer markets in New Zealand and lead a team working on data rights, product safety, scam prevention and wide consumer protection reforms.

You will provide strategic leadership across a high-profile program, advising the Minister and coordinating across government to deliver meaningful policy outcomes.

Qualifications

• Proven experience leading policy teams and developing people.
• Significant experience delivering complex public policy, regulatory or legislative programmes.
• Ability to lead at the system level, identify and drive change.
• Strong strategic, analytical and problem-solving skills.
• Excellent communication and influencing skills, including experience working with senior decision-makers and Ministers.
• The ability to navigate ambiguity and balance competing priorities across a broad work programme.
• Experience building trusted relationships across government and external stakeholder groups.
• A commitment to fostering an inclusive, collaborative and high-performing team environment.

Responsibilities

• Provide strategic leadership across the Consumer Policy team within MBIE.
• Advise the Minister of Commerce and Consumer Affairs on a broad range of consumer law and policy issues.
• Administer key consumer legislation, including the Fair Trading Act, Consumer Guarantees Act, and Customer and Product Data Act.
• Lead a high-profile and varied work programme with direct impact on New Zealand consumers and businesses.
• Foster an inclusive, collaborative, and high-performing team environment.

Skills

People leadership

Policy development

Regulatory programs

Strategic thinking

Stakeholder engagement

Job description

Discover a career with purpose at MBIE

• Unique opportunity to advise on consumer law and policy issues in the Consumer and Commercial Regulatory System
• Policy manager position available to lead Consumer Policy team
• $164,957 - $247,435 with appointing salary determined on candidates experience, capability and internal relativities
• Team leadership and management permanent role in Wellington CBD

About the Role - Tēnei tūranga:

Shape the future of consumer markets in New Zealand.

At MBIE, our purpose is to grow New Zealand for all. We are looking for an experienced and people-focused policy leader to join us as Consumer Policy Manager.

This is a unique opportunity to lead a talented team working at the forefront of consumer and commercial regulation. The team advises the Minister of Commerce and Consumer Affairs on a broad range of consumer law and policy issues and administers key consumer legislation, including the Fair Trading Act, Consumer Guarantees Act, and Customer and Product Data Act.

As Manager, Consumer Policy, you will provide strategic leadership across a high-profile and varied work programme that has a direct impact on New Zealand consumers and businesses. Current areas of work include consumer data rights, product safety, scam prevention initiatives, and wider consumer protection reforms.

Skills and Experience Required - Ngā pukenga me ngā wheako e hiahiatia ana:

We are seeking an experienced policy leader who combines strong people leadership with strategic thinking and sound judgement.

You will bring:

• Proven experience leading policy teams and developing people.
• Significant experience delivering complex public policy, regulatory or legislative programmes.
• Ability to lead at the system level, identify and drive change.
• Strong strategic, analytical and problem-solving skills.
• Excellent communication and influencing skills, including experience working with senior decision-makers and Ministers.
• The ability to navigate ambiguity and balance competing priorities across a broad work programme.
• Experience building trusted relationships across government and external stakeholder groups.
• A commitment to fostering an inclusive, collaborative and high-performing team environment.

About MBIE - Ētahi kōrero mō MBIE:

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

• Mahi Tahi – Better Together
• Māia – Bold and brave
• Pae Kahurangi – Build our Future
• Pono Me Te Tika – Own It

Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mōhio ana a Hīkina Whakatutuki i puea ake te kōtuinga I waenganui i a ngāi Māori me te Karauna i Te Tiriti o Waitangi, ā, kei te whai ia ki te whakaū ake i Te Tiriti o Waitangi. Mā te whai kiko o ngā kōtuinga ahunga roa o ngā iwi, o ngāi Māori, me ētahi atu rōpū Māori ki te Karauna, ka tutuki tēnei. He āhuatanga nui tēnei e āhei ai ngā mahi whanaketanga ā-ohanga, ā-pāpori hoki ki a ngāi Māori me Aotearoa whānui. E whai tonu ana mātou ki te kōtui atu ki ngā iwi mō te rapu huarahi hou ki te whakaara i ngā kaupapa kua roa nei e tāmi ana i a ngāi Māori me Aotearoa whānui, ā, e whai ana hoki ki te tautohu i ngā āheinga kōkiritanga mā ngā iwi, me te tautoko i ngā iwi kia whai mana ake ai ēnei āheinga.