Pharmacy Administrator: Customer Care & Ops Lead

Frontline; Auckland; On-site; NZD 80,000 - 100,000; Full time

Job summary

A leading company in the cannabis industry seeks a qualified Pharmacy Administrator in Auckland. You will be the first point of contact for customer inquiries, managing phone and email queries alongside in-person support. The role offers full-time hours and a chance for future work-from-home flexibility. Ideal candidates will have a Level 4 Pharmacy Technician qualification and experience in administration or customer service.

Benefits

Opportunities for growth and development

Supportive team environment

Potential work from home flexibility

Qualifications

• Must have Level 4 Pharmacy Technician qualification.
• Strong communication skills, both written and verbal.
• Experience in administration and customer service is a plus.

Responsibilities

• Manage customer inquiries via phone, email, and in person.
• Own and manage customer order and payment systems.
• Assist clients with click and collect orders.

Skills

Level 4 Pharmacy Technician qualification

Confident communication skills

Previous administration experience

Strong technology capability

Attention to detail

Problem solving skills

Proactive mindset

Education

Level 4 Pharmacy Technician qualification

Tools

Shopify

Job description

A leading company in the cannabis industry seeks a qualified Pharmacy Administrator in Auckland. You will be the first point of contact for customer inquiries, managing phone and email queries alongside in-person support. The role offers full-time hours and a chance for future work-from-home flexibility. Ideal candidates will have a Level 4 Pharmacy Technician qualification and experience in administration or customer service.