Pharmacy Administrator

Frontline; Auckland; On-site; NZD 80,000 - 100,000; Full time

Job summary

A leading company in the cannabis industry seeks a qualified Pharmacy Administrator in Auckland. You will be the first point of contact for customer inquiries, managing phone and email queries alongside in-person support. The role offers full-time hours and a chance for future work-from-home flexibility. Ideal candidates will have a Level 4 Pharmacy Technician qualification and experience in administration or customer service.

Benefits

Opportunities for growth and development

Supportive team environment

Potential work from home flexibility

Qualifications

• Must have Level 4 Pharmacy Technician qualification.
• Strong communication skills, both written and verbal.
• Experience in administration and customer service is a plus.

Responsibilities

• Manage customer inquiries via phone, email, and in person.
• Own and manage customer order and payment systems.
• Assist clients with click and collect orders.

Skills

Level 4 Pharmacy Technician qualification

Confident communication skills

Previous administration experience

Strong technology capability

Attention to detail

Problem solving skills

Proactive mindset

Education

Level 4 Pharmacy Technician qualification

Tools

Shopify

Job description

About The Role

This newly created position is designed to keep the pharmacy team focused on dispensing by placing you as the first point of contact for customer enquiries. As a Pharmacy Administrator, you'll bring your Level 4 Pharmacy Technician expertise to manage high‑volume phone and email queries, alongside in‑person support for click and collect customers.

What's In It For You

• Join a leading, innovative company in the cannabis industry
• Be part of a fun, supportive team with strong collaboration
• Clear opportunities for growth and professional development
• Monday to Friday, full‑time hours
• Potential future flexibility to work from home 2‑3 days per week
• A meaningful operational role where your technical knowledge adds real value

Key Responsibilities

• Manage customer enquiries via phone, email and in‑person
• Own and manage customer order and payment systems (Shopify, Windcave, AfterPay, ZIP and EFTPOS)
• Assist clients with click and collect orders
• Provide technically accurate advice and information
• Support the pharmacy team with administration, documentation and communication
• Prioritise tasks, manage competing demands and maintain a smooth workflow
• Assist with office management tasks (ordering supplies, coordinating repairs and reception upkeep)

Skills And Experience

• Level 4 Pharmacy Technician qualification (essential)
• Clear, confident communicator, written and verbal
• Previous administration and/or customer service experience
• Strong technology capability
• Familiarity with Shopify or similar platforms and order management systems is preferred
• High attention to detail with the ability to multitask and prioritise effectively
• Strong problem solving skills
• Adaptable and proactive, with a continuous improvement mindset
• Confidential and trustworthy, able to handle sensitive information with integrity

Apply now

If you're a qualified Pharmacy Technician who thrives in a fast‑paced environment and wants to take ownership of a newly created role, apply now to be considered.

Reference: 215297

To apply online, please click on the apply button. Alternatively for a confidential discussion please contact Elise Pope on [phone] or [e-mail] quoting the reference number above.

Not quite the job for you but know someone who would love to know about this role? Please pass it on. If they are successful, we will give you a $500 voucher of your choice. See our website for more details: https://www.frontlinerecruitmentgroup.com/terms-of-use/health-auckland/

Note: Not all our current vacancies are listed on job boards. Check out our Frontline Health website for a complete listing https://www.frontlinerecruitmentgroup.com/frontline-health-auckland-new-zealand/

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