Partner Account Manager

Crayon; Auckland; Hybrid; NZD 90,000 - 120,000; Full time

Job summary

A leading global IT company in Auckland is looking for a Partner Account Manager to oversee the Partner portfolio, ensuring effective innovation and profitability. The ideal candidate will possess channel sales experience, a robust understanding of IT infrastructure, and the ability to cultivate long-term relationships. This role offers continuous career development opportunities and operates in a hybrid work model.

Benefits

Career development opportunities

KiwiSaver contributions

Exposure to cloud services and tools

Qualifications

• Experience in channel sales, ideally within the IT sector.
• Solid understanding of IT infrastructure and hosting environments.
• Familiarity with software licensing and cloud subscriptions.

Responsibilities

• Manage and develop the Partner portfolio.
• Drive innovation and ensure profitability for both Partner and Crayon.
• Coordinate internal resources for partner development and sales.

Skills

Channel sales experience in IT

Knowledge of IT infrastructure and cloud solutions

Analytical skills

Ability to build relationships/networks

Job description

• Eager to work closely with partners to enable and grow their business across the New Zealand region?
• Keen to be part of a great culture, with customer‑centric values and a supportive, inclusive environment?
• Ready to join a global company where our values – Integrity, Momentum, Passion, Accountability, Customer‑focus, and Trust – come together to inspire our people to learn and grow?

Practical Information:

Location: Auckland, New Zealand | Reports to: NZ Sales Lead | Visa Requirements: Valid working visa for New Zealand | Language Requirements: Professional level English written and verbal | Work Arrangement: Hybrid

Learn more: crayon.com/

As the Partner Account Manager (PAM), your primary focus will be managing and developing the Partner portfolio, driving innovation, and ensuring profitability for both Partner and Crayon APAC Channel. Focused on driving Microsoft initiatives across the New Zealand region, you will coordinate internal resources to facilitate development, sales, and deliveries to partners, while also collaborating on strategic plans to align with partner objectives. Additionally, you will identify and capitalize on business opportunities, foster value‑based sales, and cultivate long‑term relationships to drive success across solution areas.

Key Responsibilities

• Being the partner’s primary contact with Crayon, and responsible for knowing all Crayon’s delivery areas.
• Developing Partner plans, which includes a governance model, aiming at the right level with Partner (preferably C‑level).
• Understanding Partner’s business, strategy and challenges, and securing ongoing initiatives with Partners.
• Responsibility for running and owning the sales and delivery processes against Partners.
• Being proactive and gaining good knowledge of your own market as well as competitors, sharing market trends, synergies and news with Partners.

What we need to see from you

• Channel sales experience, preferably in the IT industry.
• Good knowledge of IT infrastructure and hosting environments with solid technical understanding of hybrid and cloud‑based solutions.
• Knowledge of software licensing and cloud subscriptions, particularly within the Microsoft space, is an advantage.
• Analytical and driven, good at building relations/networks, with ability to build trust with IT executives, technical resources.
• Ability to understand customer’s business and understand licensing for multiple vendors.

What’s on Offer

• Work in a global leading IT industry with exposure to state‑of‑the‑art cloud services and tools.
• Constant career development opportunity with certifications, in roles and specialisations.
• KiwiSaver contributions.

Diversity, Equity, Inclusion & Belonging

At SoftwareOne and Crayon, we are deeply committed to fostering a culture of diversity, equity, inclusion, and belonging (DEIB). We believe that diversity in all its forms strengthens our team and enhances innovation and effectiveness. We welcome applications from individuals of all backgrounds, regardless of race, colour, age, origin, religion, sexual orientation, gender (identity), genetic information, neurodiversity, disability, or any other basis protected by local laws and regulations.

When filling vacancies, we prioritize equally qualified candidates who bring diverse backgrounds and experiences, helping to enrich our team dynamics and foster a vibrant, inclusive work environment.

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